Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Handle inbound dental insurance customer inquiries via phone and email from a home office. Research policy and claim status, process transactions, refer or escalate policy changes, and use multiple systems to deliver empathetic, accurate service while tracking responses to resolution.

Handle inbound dental insurance customer inquiries via phone and email, research policy and claim information, process transactions, route complex requests, and use multiple systems to deliver empathetic, accurate service while strengthening customer relationships.

Provide high-level administrative support to multiple VPs in Data & Analytics: manage complex calendars and inboxes, coordinate meetings and travel, prepare presentations and reports, handle confidential information, prioritize tasks, and support projects and events to ensure executive readiness and smooth operations.

Manage product lifecycle from definition through release, collaborate with cross-functional teams, conduct market and competitive analysis, support go-to-market and commercialization, apply business process modeling, and use agile methods to drive product strategy and user-focused improvements.

Lead development and execution of customer-centric sales and service strategies, analyze engagement processes, oversee multiple client projects, build executive client relationships, drive business development, mentor leaders, and promote technology-enabled sales and service improvements to drive revenue and customer satisfaction.

Implement, configure, and maintain Oracle Financials to optimize GL, AP, AR, cash management, and related finance processes. Analyze client needs, deliver tailored Oracle ERP solutions, provide training/support, develop financial models and forecasts, and present recommendations. Guide teams on finance technology projects and support finance transformation and compliance.

Lead net-new enterprise sales for RapidScales managed and advisory cloud services. Self-generate pipeline, engage C-level stakeholders, run complex multi-threaded deals, collaborate with partners and internal teams, and drive recurring revenue growth for hybrid, private, and public cloud solutions.

Senior individual-contributor responsible for enterprise service quality strategy and governance across Cox Fleet internal operations. Drives KPI frameworks, data-driven insights, root-cause analysis, and cross-functional improvement initiatives. Advises senior leaders, builds scalable coaching/tools, establishes governance and executive reporting, and embeds continuous improvement and accountability without direct people management.

Lead and coach a team of Customer Care Specialists, resolve complex escalations (including fraud), provide advanced technical support, analyze feedback and trends, drive process improvements, and optimize AI-powered tools and contact center systems to improve customer experience.

Design, build, and maintain BI-ready datasets, dashboards, and monitoring tools for high-throughput lab operations. Implement process monitoring (SPC), ensure data quality and audit readiness, perform root-cause analysis, and partner with Data Science to deploy predictive models that improve throughput, quality, and compliance.

Drive land-and-expand sales within enterprise accounts: manage 7-10 existing customers and 5-8 prospects, execute territory plans, engage C‑level stakeholders, generate new logos, run product demos and events, collaborate with sales engineering and cross-functional teams, and ensure successful customer implementations and expansion.

Lead product development for Commerce Media advertiser solutions: define strategy, write product requirements, prioritize roadmaps, manage delivery with Engineering and TPMs, support GTM and business cases, drive ideation and research, mentor junior PMs, and liaise across Sales, Ops, Legal, Privacy, and other stakeholders to deliver new features and optimizations.

Manage a prioritized portfolio and remotely promote and sell specialty TIC products/services. Serve as technical sales liaison, identify opportunities, support account owners, engage engineers as needed, collaborate with account managers, and travel up to 20% for high-potential outreach.

Design, build, and scale enterprise encryption and key management solutions. Harden and tune Linux/Windows systems, administer HSMs and CipherTrust products, automate processes with scripting and configuration tools, support incident/change management, and mentor team members while partnering with engineering and operations for resilient, scalable data protection.

Lead architecture and engineering for the Counter Threat Operations Center, building secure, cloud-native data platforms, Python backend services, APIs and dashboards. Translate security and business requirements into production-ready solutions, ensure data modeling, governance, platform reliability, and integrate AI-assisted development while maintaining security, privacy, and compliance.

Serve customers in-branch by opening accounts, handling cash/teller transactions, supporting service requests and credit applications, and driving growth through relationship-building and referrals. Use digital tools, follow compliance and risk controls, and coordinate handoffs to licensed specialists.

Lead enterprise IT architecture and digital transformation for supply chain and manufacturing. Assess current-state environments, design cloud and data platform solutions, define integration patterns with ERP/MES/OT, deliver transformation roadmaps, lead cross-functional teams, communicate technical strategy to senior stakeholders, support business development, and mentor team members.

The Senior DevOps Engineer will design and implement CI/CD pipelines, manage cloud operations, and ensure production reliability while promoting automation and AIOps capabilities.