Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Owns operational performance and client relationships across a portfolio of strategic, multi-location accounts. Coordinates client communications, Quarterly Business Reviews, metrics analysis, account growth, onsite support staffing, process improvements, and account-level financial health. Collaborates with Sales, Restaurant Partnerships, and Market Operations to deliver strong client and consumer experiences. This role is fully onsite in New Hill, North Carolina, Monday through Friday.

The Billing Specialist prepares, edits, and distributes client invoices and prebills; manages billing adjustments, alternate rates, exemptions, approvals, and client billing information. The role processes electronic invoices, resolves billing issues, provides billing reports and statistics, responds to attorney and client inquiries, and tracks work in progress while ensuring monthly billing deadlines are met.

Leads field technicians and owns daily operational performance, customer experience, revenue, gross profit, service quality, and team development. Responsibilities include coaching technicians, conducting ride-alongs, completing performance reviews, facilitating team meetings, improving field processes, coordinating with dispatch, resolving escalations, and ensuring adherence to company service standards. Success is measured through operational KPIs, customer reviews, membership and replacement sales, truck goals, and right-the-first-time completion.

Conduct live brainstorming sessions with high school students, guide narrative and supplemental essay development, provide asynchronous drafting and editorial feedback, and manage student production schedules. Collaborate with educators, track work hours, communicate with team members, and support students in developing authentic, compelling college application essays.

Manages service delivery operations, P&L, infrastructure service expansion, transformation initiatives, ITIL implementation, automation, resource utilization, billing, audits, SLA performance, and customer and employee satisfaction. Oversees talent development, retention, training, technology implementations, virtualization opportunities, cost savings, outage reduction, and operational efficiency improvements while coordinating with transformation, consulting, technology, and service-owner teams.

Manages relationships with key biotech and healthcare accounts as the primary customer contact before, during, and after testing. Provides product and service support, coordinates information collection, monitors ordering patterns, resolves operational issues, documents feedback, and collaborates cross-functionally on tailored solutions and process improvements. The role supports customer and patient satisfaction, coordinates internal projects, maintains stakeholder communication, and requires travel up to 60% within the assigned territory and to company meetings.

Directs accounting, financial reporting, payroll, benefits administration, compliance, budgeting, credit management, and operational financial analysis for a beverage distribution company. Oversees inventory and cost accounting, excise and other tax compliance, audits, internal controls, financial systems, and KPI reporting. Leads accounting, payroll, and administrative staff while advising senior leadership and partnering with sales, warehouse, fleet, and operations teams on profitability, cash flow, and cost management.

Develops and improves technical programs, procedures, standards, equipment-management and calibration systems for regulated manufacturing and industrial projects. Provides technical guidance on process piping, inspections, testing, documentation, compliance, investigations, training, and engineering support. Reviews deliverables, coordinates equipment maintenance and calibration, supports audits and field activities, and drives quality and operational improvements. The role works across office, laboratory, manufacturing, construction, and client environments with travel up to 25%.

Provides administrative and operational support to a regional vice president and assigned retail region. Responsibilities include booking travel, maintaining calendars, processing personnel updates, monitoring compliance systems, auditing store supplies and workforce data, compiling reports, and coordinating regional timelines. The role requires strong organization, communication, customer service, Microsoft Office skills, and familiarity with administrative, retail sales, or inventory work.

Leads business intelligence and data strategy by integrating organizational systems, analyzing large datasets, and delivering actionable insights. Advises leadership and revenue-generating teams on attendance, visitor experience, fundraising, profitability, and operational improvements. Oversees data modeling, visualization, process design, project execution, budgeting, stakeholder collaboration, mentoring, and data-driven decision-making.