Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.

Manages customer accounts for Axalta’s automotive coatings business, serving as the primary customer contact, maintaining satisfaction and retention, executing account plans, communicating product and service value, resolving issues, documenting interactions in Salesforce, supporting distributor management, and leading paint conversion efforts. The role requires collaboration with regional teams, strong customer support skills, automotive refinish industry knowledge, and travel to customer sites across Illinois and surrounding areas.

Owns HCP and B2B event marketing as a demand-generation channel, managing strategy, budgets, sponsorships, webinars, trade shows, speaking engagements, vendors, logistics, and event teams. Builds attribution and ROI reporting to connect event spend with qualified pipeline and revenue. Partners with sales, leadership, partnerships, and marketing teams; develops event staff and contractors; and represents the company at live and virtual events.

Provide email, chat, and occasional phone support to B2B customers. Own issues from investigation through resolution or escalation, recreate scenarios in test environments, identify product solutions, anticipate customer needs, and meet productivity, satisfaction, and reliability goals.

Own US institutional sales for Prividium, targeting banks, asset managers, market-infrastructure providers, and payment firms. Responsibilities include account strategy, outbound pipeline creation, executive discovery, navigating complex regulated buying processes, negotiating strategic agreements, and delivering revenue outcomes. The role also feeds customer, competitor, and regulatory insights into product and go-to-market decisions. Candidates need enterprise B2B sales experience, institutional financial-services expertise, large-deal success, technical credibility, and experience selling emerging products.

Lead enterprise sales for automotive dealer groups, owning the full sales cycle from pipeline development through close. Build relationships with dealer principals and operational leaders, conduct high-value discovery, lead pricing and contract negotiations, support demos and pilots, and convert pilots to paid customers. The role focuses on multi-rooftop deals, pipeline quality, revenue per deal, conversion rates, and representing Cerence at industry events. Approximately 30% travel to customer sites is required.

Supports the full lifecycle of enterprise business applications in an Agile IT environment, including analysis, design, testing, deployment, maintenance, integrations, documentation, and process improvement. Collaborates with business stakeholders, technical teams, vendors, and senior analysts to maintain stable and secure applications. Provides end-user support through issue triage and root-cause analysis, monitors project deliverables, manages risks, and supports dataflows and technical procedures.

Provides Tier II technical support for applications, hardware, networks, servers, workstations, cloud environments, and mobile devices. Troubleshoots complex issues, manages user accounts and permissions, documents solutions, monitors systems, and reports incident trends. The role also mentors junior staff and participates in software deployments, system upgrades, and network enhancement projects while delivering strong customer service.

Own the strategy, roadmap, business performance, and value delivery for WebCenter PLMS, an enterprise SaaS product serving regulated Life Sciences customers. Translate customer and regulatory needs into prioritized requirements, initiatives, and product investments. Lead discovery, business cases, launches, adoption, pricing, positioning, partnerships, and cross-functional alignment with Product, R&D, Sales, Marketing, and regional teams. The role is remote within the US Eastern time zone, with approximately 10% travel and an onsite immersion program.

Designs and maintains secure converged IT/OT network architectures supporting ICS, SCADA, building management, and mission-critical systems. Responsibilities include network segmentation, firewalling, VPNs, IDS/IPS, vulnerability assessments, penetration testing, industrial protocol security, SIEM monitoring, incident response, forensic analysis, documentation, and compliance with IEC 62443 and related frameworks. Collaborates with controls engineers, facilities teams, and integrators, with frequent travel to job sites and hands-on work in industrial environments.