Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Partner with Sales, Customer Success, Finance, and Data to improve EDU GTM operations. Own Salesforce and GTM system configuration, data quality, reporting, and automation. Lead process improvements, run audits and reconciliations, build dashboards and analytical models, support deal operations and booking closes, and drive cross-functional projects to increase growth, retention, and field productivity.

Lead a team of ML engineers to design, build, and productionize LLM/GenAI and agentic systems (retrieval, tool use, orchestration). Collaborate cross-functionally with MLOps, product, and data science, review code, mentor engineers, run technical evaluations and proofs-of-concept, and ensure reliable, safe ML deployments for a large SaaS product.

Identify and qualify prospective customers through research and outreach, book qualified meetings for sales reps, manage CRM records, collaborate with sales and marketing, and meet monthly lead-generation and conversion quotas.

Manage end-to-end accounts receivable tasks: approve sales orders, prepare and review invoices, manage e-invoicing portals, perform collections and dunning, reconcile month-end billings between Salesforce and NetSuite, coordinate cross-functionally, support audits, and recommend write-offs or collection actions to optimize cash flow.

Drive discovery and requirements for a workforce-development SaaS (WIOA, labor exchange). Document workflows, write user stories and acceptance criteria, map data/integrations, run UAT, triage defects, and support reporting and go-live with Product/Engineering/QA and clients.

Lead and manage end-to-end video production for marketing: budgeting, scheduling, crew and vendor management, logistics, post-production oversight, and financial reconciliation while supporting creative problem-solving and standardized production processes. Frequent collaboration with internal creative teams and external freelancers, with up to 40% travel.

Lead analysis, design, implementation, integration, modernization, and support of mission-critical enterprise applications. Serve as senior SME, advise on architecture, coordinate releases, ensure security/performance, mentor junior analysts, and manage integrations and cloud adoption.

Manage enterprise service desk and end-user support operations, lead supervisors and analysts, ensure SLA/OLA compliance, oversee incident/request/problem/knowledge management, optimize ticket workflows, lead major incident response, and drive continuous improvement for customer satisfaction.

Engage with consumers, creators, and ambassadors across social platforms by responding to messages and comments, amplifying UGC, supporting creators, reporting community trends, assisting content execution, and contributing creative ideas to grow community and brand affinity.

Lead product vision and roadmap for a human-risk cybersecurity product. Run customer discovery, translate pain into scoped, shippable work, set UX standards, create lightweight prototypes, own sprint planning, backlog grooming, and delivery cadence, and use AI tooling to accelerate design and delivery while working closely with customers and the founding team.

Lead end-to-end analytics for Customer Success: perform deep-dive diagnostics, build predictive models (churn/upsell), apply causal inference and experimentation, measure impact of initiatives, self-serve data pipelines and dashboards, and deliver AI/LLM solutions and actionable insights to reduce churn and drive revenue.