Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead and support customer implementations of Amtech ERP software, including requirements gathering, solution configuration, process documentation, testing, user training, troubleshooting, and go-live support. Partner with customers on solution design, deliver ERP knowledge transfer, identify delivery risks, support proposals and presales activities, and contribute to implementation standards, process improvement, and peer mentoring. Travel up to 50% is required.

Manage bulk mortgage loan onboarding projects from planning through post-onboarding review. Coordinate clients, retiring servicers, internal teams, and external partners; establish timelines, track project plans, communicate status, resolve concerns, maintain transfer procedures, and ensure accurate, timely completion. The role requires strong mortgage servicing and transfer-of-servicing knowledge, stakeholder management, customer service, communication, and Microsoft Office proficiency.

Own renewal and expansion outcomes across a high-volume portfolio of SMB SaaS accounts. Manage GRR and NRR targets, forecast and document pipeline activity in the CRM, negotiate contract expansions, identify upsell and cross-sell opportunities, and engage customers throughout renewal and growth conversations. Partner with Customer Success Specialists, Product, Sales, Service Delivery, and Customer Experience to improve account health, product adoption, and execution. Surface customer feedback, manage risks, and contribute to SMB growth strategy.

Own inbound leads from qualification through close, expand product usage within existing accounts, and drive upsell and cross-sell opportunities. Partner with Marketing, Field Sales, and Channel teams on campaigns, outreach sequences, webinars, account research, and trial coordination. Maintain accurate CRM records, forecasts, and competitive intelligence while supporting retention and customer experience. The role serves research and life-science customers and requires understanding of DNA sequencing technologies.

Own sales activities across assigned Texas accounts, including prospecting, developing, and closing new business. Build relationships with multiple stakeholders, generate market awareness, achieve regional sales goals, develop business plans and sales strategies, cultivate customer advocates, and manage a pipeline of opportunities. The role requires complex medical or SaaS sales experience, executive presentation skills, Salesforce proficiency, and regular travel.

Supports day-to-day people operations, employee relations, leave and ADA accommodation administration, HR compliance, onboarding and offboarding, tracker management, reporting, and employee recordkeeping. Partners with employees, managers, payroll, benefits providers, and HR leadership while maintaining confidential documentation, monitoring deadlines, supporting investigations, and improving HR processes.

Conduct outbound calls, emails, and social outreach to prospective North American clients; perform basic discovery, recommend flexible accommodation solutions, schedule appointments for Sales Managers, meet sales quotas, maintain CRM lead pipelines, and collaborate with Operations, Customer Experience, and Marketing to improve the client journey.

Lead airline and travel insurance supplier partnerships globally, including contract negotiations, commercial terms, competitiveness analysis, performance monitoring, and strategic partner management. The role analyzes market and supplier data, identifies growth opportunities, resolves issues, and collaborates with product, sales, analytics, and partner-relations teams to improve profitability and member value.

Generate qualified pipeline for AQL through high-volume, multichannel outbound prospecting. Research target accounts, identify decision-makers, conduct discovery, qualify opportunities, secure sales meetings, maintain accurate Salesforce records, and provide complete handoffs to sales teams. Partner with sales, marketing, product, and revenue leaders on messaging, campaigns, objection handling, and buyer feedback while consistently meeting rigorous activity, meeting, and pipeline goals.

Own process engineering for chocolate and confectionery innovation projects from technical brief through factory implementation. Translate recipes into process flows, equipment requirements, operating parameters, trial plans, and scale-up strategies. Lead factory trials, validation, commissioning, troubleshooting, root-cause analysis, process optimization, commercialization, shelf-life support, and technical documentation while collaborating with R&D, Culinary, Quality, Operations, Engineering, suppliers, and co-manufacturers.