Inside Sales Account Manager, San Francisco Bay Area
Oxford Nanopore Technologies is seeking an Inside Sales Account Manager to support growth across the San Francisco Bay Area, with a preference for candidates based in Silicon Valley.
This role is ideal for a commercially minded life sciences professional who enjoys building relationships, identifying opportunities, and helping customers find the right solutions for their research needs. You will play an important role in growing revenue across an assigned territory by qualifying and converting new opportunities, expanding engagement within existing accounts, and partnering closely with Marketing, Field Sales, Applications, and Channel teams.
Success in this position requires curiosity, strong communication skills, scientific fluency, and the ability to manage multiple opportunities across a fast-moving and highly collaborative commercial environment.
What You’ll Do
- Own and Convert New Opportunities
Manage inbound leads from initial engagement through close. Qualify customer needs, identify appropriate solutions, build compelling business cases, and maintain momentum throughout the sales process. - Grow Existing Accounts
Develop relationships with current customers to increase product utilization, identify new users and applications, and uncover opportunities for upselling and cross-selling across accounts. - Support Customer Education and Engagement
Provide timely product updates, technical information, and relevant resources to both new and existing customers, helping them better understand how Oxford Nanopore technology can support their research. - Execute Targeted Commercial Campaigns
Partner with Marketing and commercial colleagues to execute targeted outreach campaigns, including call and email sequences, webinars, product initiatives, and account-based engagement. - Manage Pipeline and Forecasting
Maintain strong CRM discipline by tracking opportunities, documenting customer activity, managing pipeline progression, and providing accurate forecasts. Capture relevant competitive, market, and commercial intelligence to support broader territory strategy. - Partner with Field Sales
Work closely with field-based Account Executives and other commercial colleagues by conducting account research, preparing for customer meetings, coordinating follow-up, supporting quotes, and helping manage trials and active opportunities. - Build Strong Customer Relationships
Develop trusted relationships with customers across the territory and help create a consistent, positive experience throughout the customer journey, from initial engagement through adoption and ongoing use. Collaborate Across Teams
Work effectively with Marketing, Field Applications Scientists, Technical Support, Channel partners, and other colleagues to coordinate customer engagement and deliver a seamless commercial experience.
What You’ll Bring
- Bachelor’s and/or Master’s degree, preferably in Life Sciences, Genetics, Genomics, Molecular Biology, or a related scientific discipline.
- Commercial or inside sales experience working with research, biotechnology, pharmaceutical, clinical research, or other life sciences customers.
- Working knowledge of DNA sequencing technologies and their applications.
- Ability to understand scientific customer needs and translate them into relevant commercial opportunities.
- Experience using CRM systems such as Salesforce, HubSpot, or similar platforms, with a disciplined approach to pipeline and activity management.
- Strong written and verbal communication skills, with the ability to influence and build relationships across a range of customer types.
- Strong organization and time-management skills with the ability to manage multiple opportunities simultaneously.
- Collaborative approach and the ability to work effectively within a fast-paced, goal-oriented team environment.
- Proactive mindset, sound judgment, and consistent follow-through.
Nice to Have
- PhD or other advanced scientific degree.
- Experience within the NGS, genomics, sequencing, or molecular biology market.
- Experience working within global commercial teams and coordinating with field-based colleagues or channel partners.
- Familiarity with complex, multi-stakeholder sales environments across academia, biotechnology, pharmaceutical, clinical research, or government laboratories.
- Experience supporting commercial campaigns, webinars, account-based marketing, or other targeted customer engagement initiatives.
About the Opportunity
This role offers the opportunity to work within one of the most scientifically dynamic regions in the world, supporting researchers and organizations across the San Francisco Bay Area and Silicon Valley.
You will have the opportunity to combine scientific knowledge with commercial development, build relationships across a diverse customer base, and contribute directly to the continued adoption of Oxford Nanopore sequencing technology.
The salary for this role is between $77,000 and $110,000 USD. The salary offered will reflect the skills and experience of the candidate.
Certain roles within ONT are eligible for annual bonus and stock. These awards are allocated based on individual performance.
Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few.
We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military or veteran status. If you require an accommodation to complete the application or interview process, please contact [email protected]
#LI-Remote
#LI-SH1
Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
Skills Required
- BSc and/or Master's degree, preferably in Life Sciences, Genetics, or Genomics
- Proven inside sales or commercial experience serving research or life-science customers
- Working understanding of DNA sequencing technologies and applications
- Proficiency with CRM systems such as Salesforce or HubSpot
- Data-driven selling experience
- Excellent communication, influence, and teamwork skills
- Positive, proactive, can-do mindset with sound judgment and tact
- PhD
- Experience operating in global teams and coordinating with field-based colleagues and channel partners
- Familiarity with complex, multi-stakeholder sales cycles in academia, biotech, pharma, clinical, or government labs
Oxford Nanopore Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oxford Nanopore Technologies and has not been reviewed or approved by Oxford Nanopore Technologies.
-
Fair & Transparent Compensation — Pay is considered good to above average across many roles, with employer-provided ranges visible for several U.S. commercial and applications positions and company materials emphasizing market‑competitive base pay. Commercial and some senior technical posts, particularly in the U.S., are positioned as competitive and often paired with strong variable components.
-
Equity Value & Accessibility — All‑employee share plans in the UK and a U.S. employee stock purchase plan indicate broad access to equity as part of total reward. Company communications highlight attractive bonus and share plans that add meaningful upside beyond base pay.
-
Healthcare Strength — U.S. roles indicate strong health insurance and core protections, while official materials and country overviews reference private medical coverage and wellbeing support. These elements position the health package as a notable strength alongside cash compensation.
Oxford Nanopore Technologies Insights
What We Do
Our goal is to enable the analysis of anything, anywhere, by anyone. We have developed the world’s first and only nanopore DNA and RNA sequencing platform. It’s a new generation of sequencing technology — the only one to offer: scalability to portable or ultra-high throughput formats, real-time data delivery, and the ability to elucidate rich biological data. We are aiming to disrupt the way that biological analyses are currently performed, and open up new applications that have a profound, positive impact on society. Our devices offer real-time analysis, for rapid insights, in fully scalable formats — from pocket to population scale — and the technology is being used in more than 100 countries worldwide. Founded in 2005 as a spin-out from the University of Oxford, the company now employs more than 600 people from multiple disciplines including nanopore science, molecular biology and applications, informatics, engineering, electronics, manufacturing and commercialisation. The management team, led by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market.
.png){kind=logo}
