Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Provides technical account management for enterprise customers using Samsara’s IoT platform. Builds customer relationships, troubleshoots APIs, hardware, software, and AI technologies, manages significant incidents, aligns solutions with business needs, maintains account records, and serves as a trusted technical advisor. Collaborates with internal teams, supports customer growth, contributes to TAM team development, and provides occasional travel and after-hours coverage.

Own product strategy and outcomes for AI-powered physical-operations solutions. Conduct customer discovery, identify high-impact problems, prototype and ship AI-enabled products, collaborate across hardware, software, and AI teams, and drive measurable customer and revenue impact.

Lead product development for AI-powered physical operations solutions. Responsibilities include identifying customer problems, prototyping and shipping AI-enabled products, collaborating across hardware, software, and AI teams, and owning customer impact and revenue outcomes. The role is remote within the United States and requires strong product judgment, commercial instincts, customer focus, ownership, and comfort adapting to rapidly evolving AI capabilities.

Leads Growth Marketing and owns enterprise pipeline across demand capture and demand creation motions. Builds integrated, account-based growth programs, aligns Marketing, Sales, Alliances, Customer, and Revenue Operations, and manages BDR, digital advertising, demand generation, analytics, operations, and AI enablement teams. Establishes operating systems, measurement frameworks, and performance reviews while optimizing investment, conversion, pipeline quality, and revenue outcomes. Develops leaders and scales a commercially accountable growth organization in a complex enterprise SaaS environment.

Own the technical infrastructure supporting paid media, including tracking pixels, conversion signals, CRM audience syncs, marketing automation, data pipelines, platform integrations, UTM governance, launch QA, monitoring, and reporting infrastructure. Partner closely with paid media teams to troubleshoot data discrepancies, improve campaign launch speed, maintain data quality, and support audience operations across multiple advertising platforms.

Leads Toast’s Escalations organization across multiple locations, managing escalation managers and advisors. Owns operating models, KPIs, service quality, resolution outcomes, executive customer issues, and continuous improvement. Partners cross-functionally with Care, Customer Success, Product, Engineering, FinTech, and Legal. Develops leaders, establishes escalation standards, drives root-cause analysis, and pilots AI tools for triage, case summarization, and pattern detection.

Lead end-to-end delivery of critical IT systems initiatives and integrations across identity, service management, infrastructure, collaboration, and compliance domains. Manage a project manager, coordinate cross-functional technical teams, unblock dependencies, define program metrics, build executive dashboards, drive user adoption, and communicate technical outcomes to business stakeholders. The role also oversees tooling consolidation, documentation, training, release communications, post-mortems, and enterprise IT roadmap execution.

Leads integrated AMER marketing campaigns to build awareness, generate pipeline, and drive revenue for a B2B SaaS company. Responsibilities include localizing global campaigns, developing content, managing cross-functional projects, partnering with Sales and BDR teams, measuring performance, optimizing full-funnel activities, supporting customer advocacy and expansion, and providing regional market insights.

Drive full-cycle enterprise sales across the Americas by prospecting, qualifying, negotiating, and closing complex B2B SaaS deals with organizations of 1,000+ employees. Build executive relationships, generate pipeline, conduct consultative discovery, partner with Sales Engineering, maintain Salesforce forecasting and data hygiene, and represent HiBob at industry events.

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.

Leads the design, integration, and delivery of production-grade AI, generative AI, agentic AI, and MLOps solutions for clients. Serves as technical lead, translates requirements into scalable architectures, mentors engineers, manages technical risks and timelines, supports sales proposals, and presents recommendations to stakeholders. Responsibilities include application integration, security, observability, evaluation, model serving, documentation, testing, and operational readiness.

Leads ServiceNow CSM and TPSM process design for customer service, client onboarding, managed services, account management, and technology service delivery. Facilitates discovery and future-state workshops, translates requirements into functional designs and user stories, defines onboarding workflows, and aligns stakeholders with ServiceNow best practices. Provides functional leadership across customer management, case handling, entitlements, service relationships, integrations, CSDM, and ITSM. Supports prioritization, UAT, business readiness, roadmap decisions, and traceability across a large enterprise transformation.

Leads CDW’s AI advisory consulting portfolio, including strategy, governance, operating models, adoption, roadmaps, methodologies, and delivery standards. Advises customers and executives, facilitates discovery and workshops, develops proposals and business cases, supports presales pursuits, and partners with technical teams on integrated AI solutions. Oversees delivery quality, risk management, staffing, and customer outcomes while mentoring consulting and presales professionals.

Leads safety and compliance strategy across sales, professional services, product development, and brand advocacy. Advises on fleet safety best practices, supports enterprise customer engagements, develops safety programs and onboarding plans, enables sales teams, and represents the company at industry conferences and regulatory associations. The role requires extensive transportation and fleet safety experience, regulatory knowledge, consultative skills, and travel of up to 60%.

Lead execution of Motive’s Security and Privacy Roadmap and high-priority risk-reduction programs. Coordinate cross-functional teams, manage dependencies, capacity, milestones, risks, and quarterly planning. Develop program reviews, dashboards, RAID logs, and board-ready updates grounded in verified evidence. Translate security objectives and technical details into measurable business outcomes, facilitate executive decisions, and improve program governance and control effectiveness.

Serve as a pre-sales SAP and accounting subject matter expert, advising finance stakeholders on integrations, automation, data structures, and month-end close workflows. Partner with sales, solutions consulting, product, and engineering teams to demonstrate business value, support proof-of-concepts, develop integration environments, answer technical questions, and translate complex SAP connectivity concepts into business-friendly guidance. The role requires strong accounting knowledge, SAP expertise, customer communication skills, and up to 25% travel.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Recruits, interviews, onboards, and supports insurance agents through high-volume outreach, webinars, training, and ongoing relationship management. Maintains recruiting activity reports, meets quarterly quotas and production requirements, coordinates seminar participation, and helps agents develop their businesses and downlines. The role is fully remote and requires strong communication, organization, follow-up, and Microsoft Office proficiency.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.