Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

The Human Resources Manager advises leaders and employees on recruitment, employee relations, policy interpretation, performance management, training, leave administration, investigations, compliance, and labor relations. The role supports staffing, onboarding, talent planning, disciplinary actions, employee engagement, workers’ compensation, and organizational change initiatives. This onsite position maintains personnel documentation, partners with legal and compliance teams, and supports operations across distribution centers and other locations. Travel is required 10–15%.

Lead end-to-end technical solutions from discovery through delivery, designing integrations across MuleSoft and Salesforce, directing AI agents in engineering workflows, ensuring multi-layer security, owning cloud and infrastructure design, and working directly with clients to translate ambiguous problems into production systems.

Manage relationships and retention for a portfolio of workers’ compensation and auto insurance claims clients, including employers, TPAs, PPOs, bill review organizations, and carriers. Drive renewals, client satisfaction, new sales, service expansion, implementations, integrations, issue resolution, and strategic account growth. Collaborate with operations, network, analytics, finance, marketing, clinical, and vendor teams while providing insights and representing the company at client meetings and industry conferences. The role requires 20%+ travel.

Leads FEMA Public Assistance and disaster recovery programs for state, local, tribal, and territorial clients. Advises senior stakeholders on eligibility, funding, compliance, project formulation, reimbursement, appeals, audits, and closeout. Manages multidisciplinary teams, staffing, budgets, schedules, deliverables, risks, and client relationships while coordinating with FEMA and government agencies. Provides executive briefings, mentorship, proposal support, and strategic guidance throughout the disaster recovery lifecycle. Travel to client and disaster-affected locations is required.

Evaluates and manages intermediate to complex Michigan PIP claims, including coverage analysis, investigations, medical documentation review, claim valuation, payments, negotiations, subrogation, attorney involvement, and MCCA claims. Maintains accurate claim records, ensures regulatory compliance, collaborates with insureds and providers, and refers cases to specialized departments. The role requires knowledge of Michigan no-fault laws, claims regulations, medical terminology, and effective decision-making and communication skills.

Lead complex FDOT and municipal transportation programs from pursuit through delivery, managing scope, schedules, budgets, risks, quality, and multidisciplinary teams. Build and mentor a transportation team, oversee hiring and resource planning, advise clients, support business development, and strengthen market growth. The role requires collaboration with internal and external partners, executive communication, and leadership across planning, design, right-of-way, and public safety functions.

Lead the establishment of Site Reliability Engineering foundations, implement observability standards, improve system reliability, and mentor other engineers.

Manages school bookkeeping and accounting processes, performs receptionist duties, supports visitors, parents, and students, oversees visitor management and security procedures, and prepares correspondence, reports, calendars, and appointments for school leadership.

Leads infrastructure strategy and a technical IT team across VMware, Windows, Linux, AWS, GCP, Azure, OCI, and hybrid environments. Oversees multi-cloud architecture, Infrastructure-as-Code, reliability, monitoring, cybersecurity collaboration, disaster recovery, business continuity, vendor relationships, budgets, and FinOps. Drives governance, infrastructure modernization, AI enablement, operational excellence, and professional development while managing outages, security incidents, and technology transformation.

Own the roadmap and strategy for Genesys’ AI-powered virtual agent platform. Translate customer, business, and technical priorities into product decisions, coordinate dependencies across engineering and partner teams, and lead launch readiness, documentation, enablement, and adoption. Apply AI, Generative AI, and LLM capabilities to conversational self-service experiences while using customer feedback, usage data, and market insights to guide priorities. Shape broader digital product strategy as the platform evolves.