Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Partner with Sales, Marketing, and Commercial teams to manage trade spend, analyze customer and channel performance, build financial models and ROI analyses, evaluate pricing and promotions, and support OOH/B2B profitability and investment decisions.

Lead stakeholder discovery and data-driven analysis for claims processes. Translate findings into system requirements, value propositions, business cases, and roadmap inputs. Document processes and requirements, perform cost-benefit and ROI analysis, partner with cross-functional teams, and communicate insights to influence decisions and support implementation.

Serve as the first dedicated Sales Engineer, lead technical discovery and tailored demos for CISOs and executive stakeholders, respond to security questionnaires/RFPs, build demo environments and technical collateral, create the SE playbook, and implement AI-driven automations to accelerate go-to-market.

Manage and expand enterprise accounts by driving renewals, upsells, and strategic negotiations. Serve as trusted advisor to executives, design tailored account strategies, lead cross-functional initiatives, and mentor peers to maximize customer value and retention.

Lead architecture and hands-on implementation of large-scale Generative AI and agentic systems. Build production-ready RAG, embedding fine-tuning, vector search, and MLOps pipelines on Google Cloud. Advise clients in pre-sales, mentor engineers, and ensure reliability, latency, cost, and responsible-AI controls for high-stakes deployments.

Own and drive Cents OS product across in-store attendant tools (Cents POS) and operator-facing controls (Cents Business Manager). Define strategy, run discovery, write requirements, lead agile delivery with distributed engineering and design teams, track metrics, and execute launches. Engage stakeholders, conduct user research, and continuously improve processes to deliver reliable, scalable solutions that help laundromat and garment care operators run their businesses.

Own strategy, roadmap, and governance for external APIs used by partners and enterprise customers. Define API design standards, auth, versioning, rate limiting, SLAs, and developer experience (docs, sandbox, webhooks). Partner with Partnerships, Sales, and engineering to drive integrations, go-to-market, and measure ecosystem success via adoption and reliability metrics.

Lead QA automation efforts by designing, building, and maintaining automated test frameworks and suites, leveraging Agentic AI to generate and optimize tests, executing manual and automated regression/integration tests, collaborating with engineering on testability, reporting defects, and driving QA best practices and mentoring within the team.

Provide 24/7 technical support to clinicians and administrators via phone, chat, and portal. Assist with user account management, training, on-call schedule management, mobile/web troubleshooting, application configuration, and escalate complex issues to cross-functional teams.

Lead end-to-end B2B integrated marketing to drive pipeline and revenue. Build and execute multi-channel demand generation (paid, email, social, webinars, events), optimize digital campaigns and website, create content for broker/HR education, align with sales/rev ops, and scale marketing automation and AI-driven processes.