Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Provides first-line support to parents, students, and staff through email, chat, and phone. Troubleshoots student portal, registration, scheduling, and district platform issues; de-escalates concerns; tracks patterns in a ticketing CRM; escalates complex cases to school and IT leaders; and develops FAQ documentation. The role is fully remote and requires full-time availability aligned with U.S. school district hours.

Supports the Chief Revenue Officer and Chief Marketing Officer by managing complex calendars, executive meetings, communications, travel arrangements, expenses, and follow-ups. Coordinates leadership meetings, offsites, customer engagements, and company events while handling confidential information with discretion. Partners across Sales, Marketing, and other teams, anticipates executive needs, resolves competing priorities, and improves administrative workflows and operational efficiency.

Owns the end-to-end onboarding and ramp curriculum for sales and customer-facing technical teams. Responsibilities include creating 30/60/90-day plans, certification frameworks, onboarding content, cohort logistics, and ramp metrics. The role partners with sales, technical enablement, product, marketing, and functional leaders to keep programs current, scalable, and aligned with business needs. It also gathers feedback, tracks time-to-productivity, and serves as the primary contact for new hires during ramp.

Lead the SEO/AEO delivery function, managing analysts and strategists while improving client outcomes, retention, and delivery quality. Responsibilities include refining SEO methodologies, setting QA standards, coaching and developing employees, managing client health and NRR, hiring, onboarding, and partnering with product and engineering on tools and workflows. The role requires strong practical SEO expertise across content, technical, and off-page work, data-driven judgment, and meaningful GMT working-hour overlap.

Review and QA AI-assisted SEO content for B2B clients, catch factual and technical issues, publish 3–5 articles daily across CMSs, optimise on-page elements, maintain QA logs, and improve content workflows to sustain high client approval.

Lead technical, on-page and off-page SEO and AEO for B2B SaaS clients: run audits, diagnose root causes with evidence, build prioritized search strategies, implement fixes or briefs, optimize content for Google and AI assistants, verify outcomes, and enable account owners with decision-ready reports.

Drive new-logo enterprise sales across state, local government, and education accounts. Manage the full sales cycle, build executive and partner relationships, navigate public-sector procurement and contracting processes, conduct product demonstrations, maintain Salesforce pipeline records, and exceed revenue targets. The role requires expertise in cybersecurity, identity and privileged access management, complex enterprise sales cycles, SLED procurement, channel partnerships, and travel of up to 50%.

Lead enterprise data architecture strategy and implementation across cloud data platforms, integration ecosystems, analytics, AI, and operational systems. Design scalable lakehouse or warehouse architectures, canonical data models, governance frameworks, data products, and secure healthcare data integrations. Partner with engineering, product, analytics, AI, security, and executive stakeholders while mentoring technical teams. The role requires deep expertise in modern data platforms and integration, with healthcare or insurance experience preferred.

Drive new-logo acquisition and account growth across enterprise financial services prospects. Manage complex sales cycles, territory and account strategies, pipeline generation, CRM hygiene, and cross-functional internal teams. Sell SaaS features and services to banks, credit unions, and mortgage organizations while managing accounts through prospecting, acquisition, retention, and expansion. Travel approximately 25% for customer visits and industry events.

Own and improve global ecommerce demand forecasts for Amazon and DTC across the US and international markets. Develop SKU- and channel-level plans, quantify promotional and pricing impacts, forecast product launches, align with Commercial, Finance, Marketing, Retail, and Supply Planning, and support monthly S&OP. Maintain forecast assumptions, analyze accuracy and risks, build scenarios, and help implement Pigment and improved planning processes.

Own day-to-day logistics execution across freight forwarders, drayage providers, 3PLs, and fulfillment centers. Manage bookings, shipment tracking, handoffs, transfers, rate and SLA audits, documentation, exceptions, incidents, and customs-support workflows. Build scalable processes, trackers, and operational tools while coordinating with internal teams and technology partners. The role requires strong international freight knowledge, hands-on carrier management, data skills, clear communication, and experience improving logistics operations in ambiguous, fast-moving environments.

Owns relationships and performance across domestic and international third-party logistics warehouses. Responsibilities include managing SLAs and contracts, building performance scorecards, auditing invoices, reconciling WMS inventory with NetSuite, handling claims, leading site launches and transitions, managing RFPs, coordinating international logistics, planning capacity, and driving continuous improvement across the 3PL network.

Own complex number-porting escalations for high-value customers, partners, and internal teams. Coordinate with carriers, drive issue resolution, manage communications, mentor Porting Specialists, and improve team processes, documentation, training, and KPIs. Lead porting-related projects and provide occasional after-hours or on-call support for critical issues.

Lead Zoom’s global BPO partnership expansion by identifying, pursuing, negotiating, and closing strategic relationships with major business process outsourcers. Position Zoom’s CX portfolio, build executive-level business cases, manage complex commercial negotiations, coordinate cross-functional onboarding, track pipeline progression, and refine BPO-specific partner programs, pricing, licensing, certifications, and enablement.

Lead the architecture, development, integration, governance, and deployment of enterprise AI and machine learning solutions. Define technical standards, roadmaps, security and compliance practices, and cloud-native architectures across Azure, AWS, or Google Cloud. Guide engineering and data science teams, conduct architecture and code reviews, evaluate emerging technologies, mitigate technical risks, support proposals, and communicate solutions to government stakeholders and organizational leadership.

Run US and international payroll end to end, including payroll tax filings, multi-state compliance, PEO/EOR management, reconciliations, and month-end close support. Build payroll calendars, controls, processes, and documentation as payroll moves into Finance. Partner with People, Talent, and Accounting, support Carta equity administration, answer payroll questions, and handle auditor requests. Serve as the internal subject-matter expert while identifying tax, legal, and compliance risks.