Top Senior Customer Success Jobs in Provo, UT

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

The Director of Client Success & Renewals leads the function to enhance customer retention and renewals, leveraging AI and data-driven strategies. Responsibilities include managing a team, optimizing account performance, and driving strategic partnerships.

As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.

Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.

Lead a team of renewals professionals to optimize revenue and reduce attrition through negotiation, strategy development, and stakeholder collaboration. Manage forecasting and provide insights to enhance financial performance.

The Enterprise Customer Success Manager will guide large enterprise customers through journey management transformations, ensuring adoption and value realization, driving renewals and expansion, and collaborating with cross-functional teams.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.