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Top Customer Success & Experience Jobs in Providence, RI
Healthtech • Software
The Strategic Accounts Manager will manage client communications, support cross-functional initiatives, analyze data for insights, and enhance client experience. The role requires strong relationship management and problem-solving skills, focusing on operational improvement and client satisfaction.
Top Skills:
ConfluenceGoogle SuiteJIRA
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive revenue growth, and collaborate across teams to improve customer success initiatives.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Account Manager will manage existing SaaS customer relationships, drive product adoption, renewals, and identify expansion opportunities, ensuring customer satisfaction and revenue growth.
Top Skills:
GainsightLookerSalesforceTableau
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Lead a team of Sales Engineers, provide technical direction, manage recruiting and hiring, and drive sales strategies to achieve revenue goals.
Top Skills:
AWSAzureBackup And Disaster RecoveryCloud Data ManagementCloud InfrastructureData AnalyticsGCP
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Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
The Loan Processing Representative manages loan applications, handles customer inquiries via calls, and ensures accurate account updates.
Top Skills:
AILoan Processing SoftwareMachine Learning
Consumer Web • Healthtech • Professional Services • Social Impact • Software
As a QA Lead, you'll enhance quality across CX by transitioning from manual evaluation to insightful, automated processes, ensuring effective quality assurance tools, driving strategic decisions, and improving customer experiences and internal operations.
Top Skills:
HexKlausLevel AiLookerMetabaseObserveaiRippitSQL
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Information Technology
Deliver technical training as a certified Fortinet Trainer, manage lab environments, and prepare students for certification exams while maintaining up-to-date knowledge of Fortinet solutions.
Top Skills:
AWSAzureFortianalyzerForticlientFortigateFortimanagerFortinet Security FabricFortiosGCPSaseSd-WanZtna
Healthtech • Other • Social Impact • Software • Telehealth
The Sr. Partner Success Associate supports healthcare partnerships through project management, data analysis, and stakeholder communication, driving success in mental health initiatives.
Top Skills:
AsanaExcelGoogle SheetsLookerSalesforce
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
The Claims Adjuster manages workers' compensation claims, ensuring compliance and quality service while advocating for customers and mitigating risks.
Top Skills:
G-Suite ToolsSlack
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