Top Customer Success Jobs in Providence, RI
The Senior Product Support Engineer responds to customer issues across Workiva platforms, provides technical and functional support, troubleshoots customer issues, collaborates with various teams, and participates in candidate interviews and ticket reviews. Fluency in Spanish, Portuguese and English is required, along with 4+ years of related experience and a Bachelor's Degree.
The Product Success Manager - Governance, Risk & Compliance (GRC) ensures customer success by driving product adoption, managing system health, and facilitating communication between customers and product teams. Requires fluency in Spanish and English, 4+ years of customer-facing experience, and proficiency in SaaS and database systems.
As the Sr. Trust Policy Specialist at Taskrabbit, you will be responsible for keeping the Taskrabbit community safe by building and implementing internal policies to support the community at scale. You will work on continuous policy evaluation, improvement, and handling new issues.
Senior Customer Success Manager responsible for proactive customer communication, business reviews, renewals, and service opportunities. Acts as customers' trusted advisor, identifies opportunities for success, and collaborates with internal teams. Develops client relationships, drives advocacy, and ensures service quality. Collects feedback, supports projects, and optimizes customer health. Requires 8 years of client-facing experience in the financial industry. Bachelor's degree required.
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CrowdStrike Services is seeking an Engagement Specialist responsible for managing all aspects of assigned Operational Support projects, customer engagement, project management, and sales handoff. The role involves working closely with internal teams to advocate for customer needs and manage partner relationships. Key responsibilities include project kickoff, resource coordination, troubleshooting assistance, and developing customer-facing collateral.
As an Enrollment Specialist at Thyme Care, your role involves talking to prospective members, educating them on services, and encouraging them to join to receive support throughout their cancer journey. You will make outbound calls, surface member goals, and help the care team understand member needs.
As an Oncology Nurse at Thyme Care, you will provide clinical support to cancer patients throughout their journey, conduct assessments, coordinate care, and engage with members to ensure optimal care outcomes. Your focus will be on healthcare coordination, symptom management, and building strong relationships with members, providers, and payers.
Design and manage cross connects, colocation services, and risers for grooming and optimization. Provide technical and project management support to internal teams and customers. Coordinate delivery of services and escalate as needed. Develop and implement optimization opportunities with internal departments.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring they get full value from Cloudflare's products, and providing technical guidance. Collaborates with various teams and contributes to organizational success through knowledge-sharing activities.
The Client Retention Specialist will be responsible for educating and assisting clients facing financial hardship, deescalating upset clients, navigating a CRM system, analyzing financial situations, and retaining clients.
The AMS Customer Advocate at ServiceNow is responsible for designing and executing the AMS Customer Engagement program for the AMS President, focusing on building long-term trusted relationships with key customers.
The AMS Customer Advocate at ServiceNow is responsible for designing and executing the AMS Customer Engagement program for the AMS President, focusing on increasing customer intimacy with selected strategic C-suite persona and contributing to AMS ServiceNow growth strategy.
The Senior Manager, Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading a team of Success Architects and Customer Success Managers, and driving customer outcomes for the managed accounts. The role involves business planning, thought leadership, team management, and building strong executive relationships.
The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model. Responsibilities include understanding HCP customer needs, supporting pull-through activities, and ensuring Company is viewed positively by healthcare professionals.
The Hospital / Institutional Customer Representative plays a key role in supporting the Hospital Customer Team by understanding customer needs, engaging with Health Care Providers, and ensuring value and better health outcomes for healthcare professionals and patients. Responsibilities include customized product discussions, customer engagement, developing customer strategies, collaboration with National Account Executives, and maintaining a focus on better health outcomes.
Top Companies in Providence, RI Hiring Customer Success Roles
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