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Top Customer Success & Experience Jobs in Providence, RI
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Account Manager will manage existing SaaS customer relationships, drive product adoption, renewals, and identify expansion opportunities, ensuring customer satisfaction and revenue growth.
Top Skills:
GainsightLookerSalesforceTableau
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.
Top Skills:
GainsightLookerSalesforceTableau
Reposted 13 Hours AgoSaved
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills:
AICloud-Based SolutionsSaaS
Reposted 13 Hours AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.
Top Skills:
AIAutomationGainsightSaaS
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Lead a team of Sales Engineers, provide technical direction, manage recruiting and hiring, and drive sales strategies to achieve revenue goals.
Top Skills:
AWSAzureBackup And Disaster RecoveryCloud Data ManagementCloud InfrastructureData AnalyticsGCP
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Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
The Loan Processing Representative manages loan applications, handles customer inquiries via calls, and ensures accurate account updates.
Top Skills:
AILoan Processing SoftwareMachine Learning
Consumer Web • Healthtech • Professional Services • Social Impact • Software
As a QA Lead, you'll enhance quality across CX by transitioning from manual evaluation to insightful, automated processes, ensuring effective quality assurance tools, driving strategic decisions, and improving customer experiences and internal operations.
Top Skills:
HexKlausLevel AiLookerMetabaseObserveaiRippitSQL
Reposted YesterdaySaved
Information Technology
Deliver technical training as a certified Fortinet Trainer, manage lab environments, and prepare students for certification exams while maintaining up-to-date knowledge of Fortinet solutions.
Top Skills:
AWSAzureFortianalyzerForticlientFortigateFortimanagerFortinet Security FabricFortiosGCPSaseSd-WanZtna
Healthtech • Other • Social Impact • Software • Telehealth
The Sr. Partner Success Associate supports healthcare partnerships through project management, data analysis, and stakeholder communication, driving success in mental health initiatives.
Top Skills:
AsanaExcelGoogle SheetsLookerSalesforce
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
The Claims Adjuster manages workers' compensation claims, ensuring compliance and quality service while advocating for customers and mitigating risks.
Top Skills:
G-Suite ToolsSlack
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
As a Patient Engagement Specialist I, you'll handle outbound calls to patients, educate them about services, and book appointments using communication skills and software tools.
Top Skills:
Ehr SystemsFive9Zendesk
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