Top Tech Jobs & Startup Jobs in Providence, RI

Provides customer support through chat, email, and occasional video calls. Troubleshoots SaaS issues, helps users connect iClosed with automation tools and APIs, escalates unresolved problems, and follows issues through resolution. The role also gathers customer feedback to improve support processes and the product. Requires at least one year of customer support or customer communication experience, strong English proficiency, SaaS familiarity, problem-solving skills, and availability for shifts within Central European Time.

Own new-business sales across North America for FatTail and Lineup, managing end-to-end enterprise deals, meeting annual new-logo quota, generating self-sourced pipeline, maintaining accurate CRM forecasting, negotiating multi-year SaaS contracts, and collaborating cross-functionally while traveling ~40%.

Owns new-logo enterprise sales for Syniverse’s CPaaS portfolio, including messaging, authentication, identity, and fraud prevention solutions. Builds territory plans, prospects senior business and technical buyers, manages complex consultative sales cycles, and closes strategic accounts. Partners with Product, Solutions Engineering, Legal, and Operations on proposals, pricing, and onboarding. Maintains Salesforce pipeline and forecasts while pursuing quota attainment, competitive takeaways, and revenue growth.

Manages transportation load tendering, order dispatch, shipping documentation, freight invoice auditing and payment, logistics metrics, carrier communications, freight claims, and continuous improvement initiatives. Ensures cost-effective transportation while meeting delivery objectives. Requires strong analytical, communication, organizational, and problem-solving skills, along with transportation planning experience and proficiency in Excel, Oracle/OTM, and related logistics software.

Build Blue Machines’ US sales development function from the ground up by prospecting and qualifying buyers across home health, senior living, dental, and home services. Run high-volume, multichannel outbound campaigns, conduct discovery, coordinate handoffs to Account Executives, maintain CRM accuracy, attend industry events, and develop repeatable sequences and messaging. The role also involves mentoring and helping hire future SDRs, with a path toward SDR Manager.

Own sales growth across the Mountain West and Midwest by developing territory strategies, generating outbound leads, conducting product demonstrations, managing Salesforce pipelines, building prospect relationships, negotiating contracts, and closing SaaS deals. The role requires deep travel and hospitality technology sales expertise, strong knowledge of the short-term rental industry, full-cycle selling skills, market research, and representation at industry events.

Provides phone, chat, and email support to riders, caregivers, and drivers. Handles ride bookings, trip coordination, cancellations, delays, lost items, refunds, and credits while maintaining accurate Zendesk tickets. Supports English- and Spanish-speaking riders, collaborates with drivers and partners, escalates issues, identifies recurring problems, and helps improve workflows and automation. This remote role requires weekend and holiday flexibility and PST schedule availability.

Lead product marketing for Tribe's enterprise AI services: develop positioning, launch repeatable offerings, build partner marketing and enablement with Anthropic/OpenAI/Google, and create customer evidence and content to drive go-to-market and field adoption.

Provides analytical and strategic support for customer capture, recapture, retention, portfolio growth, and new business acquisition. Develops and optimizes outreach campaigns using lead-management and customer-engagement technologies, analyzes campaign and portfolio data, and delivers recommendations to improve conversion and business performance. Partners cross-functionally, supports risk and regulatory compliance, manages project-related work leadership, and maintains internal control standards.

Design immersive brand environments and installations from concept through visualization and fabrication. Produce mood boards, scaled CAD floorplans, high-quality 3D renderings, and client-facing visual decks using AI and visualization tools. Collaborate with producers and internal teams, conduct site visits, advise on materials, budgets, and lighting, and present design intent at client reviews.