Top Tech Jobs & Startup Jobs in Providence, RI

Acquire new small-business accounts through prospecting, cold calling, networking, lead generation, and referrals. Analyze customer needs, recommend wireless products and services, negotiate contracts, and close deals. Manage sales funnels and forecasts using sales automation tools, report activities, attend training, and develop customer relationship and solution-selling skills under sales leadership.

Own the architecture and multi-year roadmap for CrowdStrike’s global IP and optical backbone. Lead traffic engineering, capacity planning, demand forecasting, hardware and vendor strategy, cloud connectivity, automation, infrastructure-as-code, telemetry, and AI-assisted network operations. Drive initiatives from funding through implementation and operational stewardship, serve as a senior incident escalation resource, influence executive stakeholders and vendor roadmaps, and mentor senior engineers. The role requires large-scale backbone expertise, optical transport knowledge, cloud networking experience, FedRAMP exposure, and U.S. citizenship or Green Card status.

Assess customers’ Falcon environments, identify security-posture gaps, recommend remediation, and contact customers regarding standards misalignment. Document and resolve issues within SLAs, produce service reports, coordinate troubleshooting with support and internal teams, and promote customer satisfaction. The role requires cybersecurity experience, threat detection and incident response knowledge, operating-system proficiency, strong customer communication, and the ability to use AI technologies to improve workflows and decisions.

Assess Falcon Complete customer environments, identify security posture gaps, recommend remediation, and guide customers toward Falcon standards. Document and resolve issues within SLAs, produce service reports, communicate directly with customers, and coordinate with internal support and technical teams. The role requires cybersecurity experience, threat detection and incident response knowledge, strong communication, operating system expertise, and the ability to use AI technologies to improve workflows and outcomes.

Supports Columbia Class Strategic Weapon System shipyard installation and integration testing at Electric Boat Shipyard. Conducts and analyzes dockside and at-sea tests, collects metrics, prepares test analysis reports, supports system certification, maintains ordnance documentation, manages configuration and change control, and resolves system-level issues. Coordinates with SSP, NAVSEA, SUBMEPP, shipyard teams, and contractors while serving as a technical interface for testing activities in Groton, Connecticut, and Quonset Point, Rhode Island.

Leads geographically assigned residential outside sales teams, overseeing supervisors, sales performance, staffing, training, employee development, territory assignments, payroll approvals, reporting, and customer experience. The role combines approximately 30% fieldwork with 70% office work, requires collaboration across departments, and involves travel to assigned territories, outdoor work, and nontraditional hours. The manager is accountable for sales goals, headcount, administrative compliance, and consistent execution of the company sales process.

Leads financial statement audits and evaluates governance, risk management, regulatory compliance, and internal controls for digital asset and financial services clients. Directs complex audit engagements, applies advanced auditing and technical accounting expertise, identifies material misstatements, and issues auditor reports. The role also involves client relationship management, coaching and developing diverse teams, communicating findings, and maintaining professional, independence, and ethical standards.

Monitors and develops fraud risk strategies, tools, models, processes, and IT controls for commercial debit and credit card accounts. Analyzes application and portfolio data, tracks fraud losses and strategy performance, identifies root causes, and recommends improvements while balancing detection, approval rates, customer experience, and P&L impacts. Partners with vendors and product teams, ensures regulatory compliance, and reports performance trends to stakeholders.

Provide Tier 2 technical support for Android-based POS software and hardware, troubleshooting payments, inventory, reporting, networking, and device issues. Investigate logs and system behavior, resolve escalated customer cases, and collaborate with Product and Engineering on bugs and fixes. Maintain troubleshooting documentation, assist with releases and hardware compatibility testing, and participate in on-call coverage for critical incidents.

Acquire, retain, and deepen a portfolio of ~40 business clients and 60 prospects (>$3M revenue). Provide deposit, cash management and commercial credit solutions (up to $15M), prospect for new clients, build referral networks, partner with internal specialists for onboarding, and ensure strong client experience while following risk and regulatory protocols.

Provides remote technical customer support for product and service issues escalated by frontline teams. Troubleshoots hardware, software, and access problems; resolves issues or escalates complex cases; documents inquiries and resolutions; follows up with customers; and collaborates with product, service delivery, and technical teams. The role also trains and coaches customers, requires flexible scheduling, and may involve SQL or XML research using internal databases.

Provides presales technical support for HPE Networking solutions serving Rhode Island state government and higher education accounts. Designs complex networking solutions, delivers presentations and demonstrations, supports proposals and proofs of concept, manages technical customer and partner relationships, and collaborates with territory managers to advance sales opportunities. The role requires expertise in WLAN, switching, NAC/AAA, routing, LAN/WAN technologies, consultative selling, solution design, and executive-level customer engagement.