Top Tech Jobs & Startup Jobs in Providence, RI

Lead and scale the Customer Success organization to drive retention, expansion, and customer value. Build processes, KPIs, segmentation, and lifecycle programs; partner with Sales, Product, and Support; recruit and develop leaders; improve forecasting, customer health, and expansion outcomes to support rapid company growth.

Drive revenue through indirect channel partners by recruiting, onboarding, enabling, and managing agents, brokers, and strategic alliances. Support partner-led sales with solution development, pricing, proposals, and presentations; manage pipeline, forecasting, and partner performance in CRM; collaborate cross-functionally and represent the company at partner events while resolving escalations and developing joint business plans.

The VP of Operations will lead Business Operations, Data, and AI Transformation, driving operational excellence and scalable infrastructure to support hypergrowth at Torq, focusing on data-driven culture and AI integration.

Lead brand design production and operations: own roadmap, scope projects, manage multiple web/digital/social/event/sales collateral initiatives, scale design systems, de-risk delivery, enforce creative quality, and introduce AI tooling to improve studio efficiency.

Provide front-line support to students across financial aid, student accounts, registration, and military programs. Resolve account issues, process documents, run reports, prepare funding plans, and coordinate with Financial Aid, Military/VA services, and other departments to ensure accurate records and timely student assistance.

Lead and manage NBA newsroom coverage, assign and edit breaking news, generate and plan story ideas, mentor reporters and editors, coordinate with audio/video teams, optimize audience engagement, and publish via WordPress.

Lead ideation, creation, and operations for scaled video production delivering weekly longform and social-first content. Manage full production lifecycle—budgeting, onboarding, post workflows, sponsorship integrations, distribution strategy—and mentor a global team of producers and freelancers. Drive audience growth using platform expertise, data-driven KPIs, and creative execution, while staying hands-on with filming, editing, livestreams, and new technology pilots for marquee events and ongoing shows.

Own day-to-day administration of global benefits programs including enrollments, billing reconciliation, open enrollment, vendor and broker management, and benefits system implementation. Provide employee support and orientations, maintain local benefit documentation, coordinate leaves, ensure compliance with ACA/COBRA/ERISA and data privacy (GDPR/HIPAA), assist audits, and recommend market-competitive solutions for scaling benefits internationally.

Lead and manage fragrance and flavor development projects, liaising between Marketing, R&D, and external suppliers. Perform olfactive/taste evaluations and sensory testing, ensure regulatory, stability, pricing, and formulation compatibility, incorporate consumer insights and new technologies, and deliver training and market trend analysis for assigned brands.

Lead Neutrogena brand strategy and multi-year plans to deliver P&L and market share goals. Manage cross-functional teams, agencies, and consumer programs (advertising, packaging, promotions). Partner with Sales, Finance, Regulatory, Supply Chain and Professional Marketing. Mentor direct reports, identify growth opportunities, support key customer initiatives, and oversee product, digital, and research-driven marketing execution.

As a Senior Finance Manager, you will lead financial planning and reporting processes, oversee budgeting, and provide strategic insights for decision-making across the organization.

Design and build full-stack applications that expose AI/ML insights. Develop backend services in Python, RESTful APIs, and containerized microservices. Build high-performance front-end interfaces with React/Vue/Angular. Implement cloud-native solutions on Google Cloud or Azure, manage relational and NoSQL databases, apply testing and CI/CD, and participate in Agile development and architecture sessions.