Top Tech Jobs & Startup Jobs in Providence, RI

Design and lead the technical strategy for search across Vannevar’s products. Build and improve full-text, vector, and LLM-powered retrieval systems, optimizing latency, relevance, index quality, freshness, and performance. Collaborate with ML, product, design, and mission strategy teams to translate user needs into search innovations. Apply expertise in information retrieval, NLP, machine learning, indexing, ranking, query parsing, tokenization, vector search, and evaluation frameworks.

Maintain and publish weekly contact-center schedules, align short-term forecasts to volume, update agent/team records, produce WFM performance reports, manage shift bids, analyze time-off allotments, support WFM coordinators, and liaise with supervisors and leadership to ensure coverage and staffing accuracy.

Own and evolve AWS cloud infrastructure supporting a financial and hospitality technology platform. Design highly available systems, deployment pipelines, observability, security controls, and infrastructure migrations. Lead incident response, reliability planning, capacity management, and root-cause analysis while participating in on-call rotations. Partner with application engineers, establish infrastructure standards, and mentor platform engineers as the organization scales.

As a Revenue Operations Analyst II, you'll optimize merchant lifecycle processes, manage lead routing, support attribution tracking, and collaborate across teams to enhance lead management efficiency.

Partners with enterprise Account Executives and sales leaders to qualify and close complex travel technology deals. Demonstrates Navan’s platform, presents value propositions to travel managers, conducts strategy sessions, scopes solutions, runs proof-of-concepts and workshops, produces business value assessments, and supports pipeline progression. The role also enables Account Executives, provides competitive insights, and shares feedback with product and operations teams while contributing to sales quota attainment.

Own month-end close, journal entries, reconciliations, accruals, accounts payable, expenses, corporate cards, and audit readiness. Partner with the Controller and Engineering to automate Finance workflows using AI and automation tools. Evaluate and implement Finance technology, support budgeting, forecasting, reporting, and complete process-improvement projects in a SaaS environment.

Define and execute the product vision and roadmap for Runpod’s AI cloud platform, including GPU infrastructure, serverless endpoints, APIs, foundational services, and developer experience. Lead and scale the product and design organization, engage customers, partner with engineering and infrastructure leadership, establish pricing and packaging, guide go-to-market strategy, and prioritize initiatives using product analytics and customer insights.

Lead enterprise digital strategy and transformation engagements, assessing customer experiences, operating models, capabilities, and technology ecosystems. Develop digital roadmaps, prioritized recommendations, business cases, and AI-enabled use cases. Advise C-suite stakeholders, facilitate executive workshops, define customer-centric omnichannel strategies, and align multidisciplinary teams across experience design, product, data, technology, and marketing.

Develop and execute lifecycle and growth marketing programs for B2B SaaS developers, driving platform adoption, retention, expansion, and revenue. Own campaigns across onboarding, activation, re-engagement, and monetization; optimize messaging, channels, and user journeys through experimentation and A/B testing. Partner with Product, Analytics, Data Science, Customer Success, Product Marketing, and Developer Relations. Analyze customers, markets, and KPIs to identify growth opportunities and deliver measurable programs.

Lead consumer strategy and business development for Coursera-Udemy’s global direct-to-consumer ecosystem. Identify, negotiate, and execute strategic partnerships that expand distribution, increase revenue, and improve engagement and retention. Manage the full partnership lifecycle, from opportunity assessment and outreach through negotiations, onboarding, integration, and performance monitoring. Collaborate with Product, Engineering, Design, Marketing, Legal, Finance, and Data teams while analyzing market opportunities and tracking acquisition and growth metrics.