Top Tech Jobs & Startup Jobs in Providence, RI

Manages enterprise strategy execution by translating strategic priorities into actionable plans, coordinating cross-functional dependencies, maintaining governance cadences, tracking KPIs and milestones, and facilitating executive decision-making. Supports annual planning, resource alignment, initiative prioritization, executive communications, and post-mortems. The role also develops dashboards, scorecards, and tracking infrastructure while identifying risks, tradeoffs, and corrective actions across strategic initiatives.

Leads North American e-commerce and digital marketing strategy for Langham Hospitality Group. Oversees regional campaigns, online advertising, content optimization, website conversion, customer acquisition, and direct booking growth. Partners with property, revenue, sales, marketing, and global digital teams to implement initiatives, analyze performance, improve spend efficiency, drive innovation, and establish best practices across hotels. Supports recruitment and succession planning for local e-commerce teams.

Prospects and qualifies enterprise customers in the multifamily housing industry through outbound calls, email, LinkedIn, networking, referrals, and events. Conducts discovery conversations, schedules meetings for Account Executives, maintains prospect records in HubSpot, builds pipeline, communicates product value, monitors industry trends, and collaborates with Sales, Marketing, Customer Success, and Professional Services. The role requires meeting activity and pipeline goals while participating in training and coaching.

Lead internal IT operations, including Microsoft 365 tenant migration and administration, Okta and Entra ID identity management, Windows endpoint management through Intune, and service desk supervision. Manage onboarding, offboarding, assets, vendors, ITSM processes, documentation, incidents, and compliance evidence supporting SOC 2 and CJIS requirements. Coordinate with technical, security, and parent-company teams during organizational decentralization, and provide occasional after-hours incident support.

Build and manage relationships with prospective and existing financial services partners, present tailored platform solutions, and represent Signifyd at industry and client events. Translate business needs into technical requirements and coordinate Product, Engineering, Legal, Sales, and partnerships teams. Manage client engagements, align internal milestones with external commitments, communicate roadmap timelines, shepherd contracts, identify risks, and drive resolution. Develop expertise in payments, e-commerce, fraud prevention, and the Signifyd platform.

Partner with Sales, Credit Risk, Legal, Product, and Capital Markets to model and price credit deals, build life-of-loan portfolio and vintage models, stress-test revenue-share and capital scenarios, support sponsor bank and capital provider pitches, lead deal reviews, and develop AI-enabled tools and dashboards to scale credit deal modeling and decisioning.

Manages the talent acquisition technology stack, including ATS and CRM systems; maintains data integrity and governance; optimizes recruiting processes; manages vendors; leads technology implementations and change management; develops recruiting dashboards and reports; analyzes funnel metrics; and provides strategic recommendations and forecasting insights to improve hiring speed, quality, cost, and candidate experience.

Own the technical health of customer accounts using ShipHawk’s WMS and TMS platforms. Advise customers on configuration, workflows, integrations, troubleshooting, optimization, adoption, and technical enablement. Diagnose complex issues through root-cause analysis, manage escalations, document solutions, identify churn risks, and collaborate with Customer Success, Account Management, Product, Engineering, and Support teams to improve customer outcomes and platform usage.

Drives communications, marketing, events, and project execution across multiple workstreams. Coordinates event strategy, logistics, vendors, venues, technology, budgets, and attendee experiences. Creates and publishes social media, website, newsletter, presentation, and thought leadership content. Tracks digital performance metrics, manages publishing operations, develops work plans, coordinates stakeholders, resolves issues, and creates contingency plans. The role is remote or hybrid and requires travel of up to 25%.

Lead SaaS implementations for government agency clients, managing project lifecycles, business requirements, platform configuration, prototypes, testing, issue resolution, documentation, training, and cross-functional coordination. Serve as the primary implementation contact and coordinate handoff to Client Success, Operations, and Support while ensuring solutions meet client and product specifications.