Join our dynamic Talent Acquisition (TA) team as a Talent Acquisition Operations and Analytics Specialist. This critical role manages the TA technology stack, ensures data integrity, and uses recruiting metrics to provide strategic recommendations, driving efficiency and optimizing our global talent acquisition processes. You will champion cutting-edge technology and AI to revolutionize recruiting, directly impacting the efficiency and effectiveness of our global strategy through analytical insights.
Key Responsibilities1. Operations & Systems Management- System Administration: Serve as the primary administrator and subject matter expert for core TA systems, including the Applicant Tracking System (ATS) (e.g., Greenhouse, Workday, Lever), Candidate Relationship Management (CRM) tools, and other integrated technologies.
- Process Optimization: Continuously evaluate current TA processes and system configurations to identify bottlenecks and implement improvements that enhance recruiter, candidate, and hiring manager experience.
- Data Integrity: Establish and enforce standards and governance for data input across all TA systems to ensure accuracy, consistency, and reliability of reporting.
- Vendor Management: Manage relationships with key TA system vendors, ensuring service level agreements (SLAs) are met and maximizing the value of our technology investments.
- Technology Rollout & Implementation: Lead the evaluation, selection, implementation, and rigorous testing of new recruiting tools and technologies, ensuring seamless integration with existing TA systems.
- Future-Proofing TA: Stay current on emerging technology trends, specifically the application of Artificial Intelligence (AI) and Machine Learning (ML) in recruiting (e.g., automated screening, sourcing bots, interview scheduling). Develop proposals and business cases for adopting high-impact AI tools.
- Change Management: Design and execute comprehensive change management, training, and documentation plans for the successful adoption of all new systems and feature updates across the TA team and stakeholders.
- Metrics and Reporting: Develop, maintain, and automate key performance indicator (KPI) dashboards and operational reports across the entire recruiting funnel (e.g., time-to-hire, source-of-hire, conversion rates, candidate experience scores, diversity metrics).
- Data Analysis: Conduct deep-dive analyses on recruiting performance data to identify trends, root causes of inefficiencies, and areas for strategic intervention.
- Strategic Recommendations: Translate complex data findings into clear, concise, and actionable strategic recommendations for TA leadership and recruiting teams to improve quality of hire, speed, and cost-effectiveness.
- Forecasting: Assist in workforce planning and forecasting by providing data-driven insights on anticipated hiring needs and capacity.
- Experience: 5+ years of experience in a Talent Acquisition, HR Operations, or People Analytics role, with a focus on supporting a recruiting function.
- Technical Proficiency: Proven expertise as an administrator or super-user of a major Applicant Tracking System (ATS).
- Analytical Skills: Strong analytical and quantitative skills, with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Reporting Tools: Proficiency in data visualization and reporting tools (e.g., Tableau, Power BI, advanced Excel/Google Sheets).
- Communication: Excellent written and verbal communication skills, with the ability to present complex data insights clearly to both technical and non-technical audiences.
- Experience leading the implementation or significant rollout of an ATS or other core TA technology.
- Demonstrated interest or experience with AI/ML applications in the Human Resources or Talent Acquisition space.
- Project management certification or proven ability to manage complex, cross-functional projects.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
Skills Required
- 5+ years of experience in Talent Acquisition, HR Operations, or People Analytics supporting a recruiting function
- Proven expertise administering or serving as a super-user of a major Applicant Tracking System
- Strong analytical and quantitative skills, including organizing, analyzing, and disseminating significant amounts of information accurately
- Proficiency with data visualization and reporting tools such as Tableau, Power BI, advanced Excel, or Google Sheets
- Excellent written and verbal communication skills, with the ability to present complex data insights to technical and non-technical audiences
- Experience leading implementation or significant rollout of an ATS or other core talent acquisition technology
- Interest or experience applying AI and machine learning in Human Resources or Talent Acquisition
- Project management certification or demonstrated ability to manage complex cross-functional projects
What We Do
Twist Bioscience is a synthetic biology company based in South San Francisco, California. The company has developed a proprietary silicon-based manufacturing process for the production of synthetic DNA. Twist Bioscience serves Life Science researchers who are changing the world for the better. Coming from diverse fields of medicine, agriculture, industrial chemicals and data storage, scientists use our synthetic genes, oligo pools, and NGS target enrichment to better lives and improve the sustainability of the planet. Twist Bioscience is uniquely positioned to help accelerate these efforts by providing precision at a scale that is otherwise unavailable. Our technology overcomes inefficiencies and enables cost-effective, rapid, precise, high-throughput DNA synthesis and sequencing. We offer both the quality and quantity researchers need now to rapidly realize opportunities ahead.
