Top Tech Jobs & Startup Jobs in Providence, RI

Lead onboarding, adoption, and support for courier customers; troubleshoot workflows; analyze customer data for churn risks; surface product feedback; identify expansion opportunities; build scalable CS processes and documentation while collaborating with product, sales, and engineering.

Lead PMO governance and execution for channel partner programs: plan and deliver cross-functional initiatives, manage scope/schedule/budget, drive change management, stakeholder alignment, reporting, risk assessments, and continuous improvement.

Lead go-to-market strategy and execution for broker-facing insurance products. Manage email campaigns, broker segmentation, CRM data hygiene, and a library of sales enablement assets. Translate complex program details into clear marketing materials, collaborate with sales and underwriting for feedback, and measure campaign performance to optimize engagement.

Lead and execute One Omahas communications strategy across social, email, web, and print. Produce and edit mission-aligned content, manage multimedia assets, steward brand voice, handle media relations and press materials, maintain website and analytics, and collaborate with residents, partners, and the Executive Director to center community storytelling and support organizational communications needs.

Work directly with founders to research AI SaaS markets, identify high-fit accounts and buyers, prepare personalized outbound, maintain CRM discipline, track replies/objections, run GTM experiments, and support founder-led sales to create real customer conversations.

Manage and grow assigned SMB accounts by generating sales, upselling SaaS and managed security services, coordinating delivery, forecasting metrics, and maintaining long-term client relationships while meeting company goals.

Lead design and day-to-day management of the Xsolla Credit Fund's operations: fund formation, service-provider selection, LP onboarding, capital calls, NAV/valuation, reporting, compliance, audit readiness, and building a documented operating playbook and junior operations team.

Manage post-sales relationships for staffing and RPO clients: lead onboarding and integrations, build success plans, train client teams, analyze ROI metrics, drive adoption and upsell, and advocate customer needs to product and engineering.

Design, implement, and maintain AWS cloud infrastructure; modernize platform tooling and EKS footprint; optimize managed datastores; build self-service CI/CD, developer templates, and automation; enforce IAM/security controls and compliance; monitor performance and collaborate with engineering and ML teams.

Support social media presence by creating, editing, scheduling posts; engaging followers; tracking analytics; helping run campaigns; maintaining content calendars and healthcare-relevant, compliant content.