Top Tech Jobs & Startup Jobs in Providence, RI

Own mobile product areas across architecture, implementation, testing, releases, and production operations. Set technical direction for shared mobile architecture supporting multiple branded apps, diagnose device and platform issues, and establish testing, security, privacy, accessibility, performance, and reliability practices. Partner with Product, Design, and QA, lead incident response, manage release and rollback readiness, and mentor engineers while using AI-assisted development responsibly.

Build and lead Leena AI’s enablement function across internal teams, customers, and partners. Develop AI-first knowledge systems, in-product guidance, documentation, communities, playbooks, and partner accreditation. Establish enablement strategy, hire and manage the team, collaborate cross-functionally, and measure outcomes including self-service adoption, answer deflection, time to value, community engagement, and partner-led go-lives.

Leads business development and strategic sales growth for MAPEI’s hydropower and renewable energy construction and restoration markets. Develops key accounts, identifies project opportunities, influences specifications, builds relationships with AEC firms and contractors, supports product launches, provides technical presentations and training, and collaborates with sales, marketing, product management, technical services, and R&D. The role requires extensive industry knowledge, consultative selling ability, and travel to support customers, projects, and events.

Provides second-tier technical support for enterprise software customers through phone, web, and email. Diagnoses application issues, resolves customer questions, handles increasingly complex escalations, identifies system defects, and maintains communication through resolution. Uses and improves knowledge-base content, creates internal documentation, advocates for customers, and collaborates with cross-functional teams. Works independently within established procedures while managing challenging customer interactions professionally.

Lead local driver recruitment and onboarding by building a 500+ interested-driver list, support day-to-day local operations, and act as OMNI's regional point of contact.

Supports shared services and business operations through task coordination, data collection, reporting, documentation, presentations, process improvement, meeting follow-up, and administrative assistance. The intern collaborates with cross-functional teams, participates in workshops, completes a capstone project, and works under close supervision while developing professional skills.

Implement Microsoft Dynamics 365 Finance & Operations ERP solutions for supply chain, warehouse, production, and manufacturing clients. Lead requirements, analysis, design, testing, configuration, and project delivery while collaborating with functional and technical teams. Advise clients on supply chain and warehouse management, use LCS and DevOps, and mentor junior consultants. The role involves full-cycle implementations, client interaction, and 25–50% travel.

Implement and configure Microsoft Dynamics 365 Finance and Operations for client supply chain and warehouse processes. Lead requirements, analysis, solution design, testing, and full-cycle ERP implementations. Advise clients on purchasing, inventory, transportation, production, trade, logistics, and warehouse management. Collaborate with technical and functional teams, use LCS and DevOps, and mentor junior consultants. The role requires significant ERP implementation experience and 25–50% travel.

Design and deliver enterprise-grade generative AI solutions on AWS using Bedrock, AgentCore, SageMaker, LLMs, RAG pipelines, vector databases, and agentic workflows. Build scalable APIs and integrations, optimize prompts and models, evaluate performance, and implement security and governance. Collaborate with application, data, and platform teams, troubleshoot production systems, define best practices, and mentor engineers while remaining hands-on.

Provides senior-level remote IT support in complex, multi-tenant MSP environments. Responsibilities include troubleshooting desktop, server, network, identity, endpoint, Microsoft 365, and application issues; managing escalated incidents; coordinating vendors and ISPs; maintaining SLA communication; documenting solutions; mentoring junior engineers; and participating in maintenance windows and on-call rotations.

Leads loan fulfillment, customer experience, collections, and the broader customer operations function. Owns operational strategy, verification and application-to-funding processes, collections effectiveness, customer experience, vendor relationships, compliance, risk controls, automation, and AI-enabled process improvements. Builds and develops operational teams while collaborating with Risk, Compliance, Product, Engineering, and Finance to scale efficient, secure lending operations.