Top Program and Project Management Jobs

As a Staff Program Manager for the Enterprise AI team, you will manage AI initiatives, coordinate cross-functional teams, track business outcomes, and ensure effective communication and resource planning.

Lead design and execution of quality programs for Customer Service, including Secret Shopper experiments, AI-driven quality models, SOPs, auditing, reporting, and CSAT goal ownership. Partner cross-functionally to implement initiatives from ideation through sustained program health and present insights to senior leadership.

Plan daily news coverage, special events, and story development. Manage schedules and long-term coverage, coordinate with reporters and producers, write and edit stories as needed, monitor government and community agendas, and collaborate across platforms to produce timely, accurate content.

Manage end-to-end implementations for a portfolio of clients: create project plans, coordinate resources and vendors, run status and steering-committee meetings, oversee financials and resource allocation, track metrics, maintain client relationships, and ensure smooth transitions to steady-state support.

Lead and manage a professional services team delivering SailPoint solutions. Own engagement scoping, delivery, financials, client escalations, pre/post-sales collaboration, resource prioritization, and staff development to ensure client success and revenue growth.

Lead a small team to identify and drive process and technology transformations across Card servicing. Develop strategic roadmaps, partner with analysts/product/tech teams, use data to improve agent tools, and implement scalable operational solutions focused on customer experience and operational excellence.

Lead and manage recurring reporting and cross-team operations for the Checking business; design and run cross-functional project management processes; develop project plans, document risks, drive process improvements, and partner with stakeholders to deliver strategic initiatives on time.

Lead a 12–24 month roadmap to consolidate fragmented talent tracking into a single, AI-assisted predictive talent system. Partner with technical teams to build dashboards, deploy AI/data analytics to model talent needs and flight risk, and operationalize processes supporting leadership talent reviews and succession planning.

Lead planning, scheduling, budgeting, and earned value control for complex government/defense programs. Perform financial analyses, maintain expenditure records, integrate contractual changes into control systems, and mentor team members. Ensure compliance with government cost-control and EVMS guidelines and prepare program reports and forecasts.

Lead business analysis for Digital Identity projects: gather and document system requirements, define capabilities, create system flows, manage backlogs, roadmap and releases, mentor junior analysts, coordinate stakeholders, and drive process improvement within Agile frameworks.

Senior Business Systems Analyst in Fraud Engineering who analyzes business processes, system behavior and data flows; writes clear, testable requirements, user stories and acceptance criteria; maintains traceability; supports change management, quality and continuous improvement; defines system scope and recommends solutions. Role requires weekly in-office presence in Pittsburgh, PA or Cleveland, OH and aligns solutions to regulatory and fraud controls.

Lead and manage onboarding and implementation projects from initiation to launch. Scope solutions, gather requirements, track timelines in Confluence/Airtable, coordinate cross-functional stakeholders, identify and mitigate risks, communicate status to executives, support pre-sales and business development, and apply AI tools to accelerate routine workstreams.

Manage end-to-end development and submission of complex aviation proposals: write persuasive technical and commercial content, lead cross-functional teams, ensure compliance and governance, track milestones and risks, maintain proposal repository, analyze win/loss and pricing metrics, and improve templates and processes to meet schedule and quality targets.