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Manage technical onboarding for new customers: deploy and validate RMM, PSA, Microsoft 365, and security tools; coordinate onboarding projects and schedules; lead check-ins; create and maintain documentation and SOPs; ensure smooth handoffs to Service Desk and Service Delivery teams.

Manage and grow agency relationships across an assigned California territory. Identify strategic partners, drive profitable book growth across agricultural, commercial, and personal lines, provide agency training, and support agents with pricing/quoting resources. Travel extensively (≈75%) and operate with minimal supervision to achieve territory production goals.

Lead a team of ~40 Legal Assistants and administrative staff via 4-5 Team Leads, driving workforce planning, productivity, quality, training, SOPs, process improvement, and performance management to ensure attorneys receive timely, accurate support and operational excellence.

Support software development portfolio for digital learning: intake coordination, requirements documentation, workflow analysis, testing, implementation support, minor coding/configuration, troubleshooting, and stakeholder communication to ensure solutions meet academic and operational needs.

Lead and develop a product management team for HexArmor's below-the-neck portfolio. Set product strategy, manage full lifecycle and supplier relationships, drive cross-functional alignment, oversee regulatory compliance, PLM adoption, financial performance, and talent development to meet business objectives.

Senior Supplier Quality Engineer responsible for ensuring supplier components meet quality, reliability, and compliance standards. Lead supplier audits, drive corrective actions, support supplier development, and collaborate with engineering and procurement to improve supply chain quality and reduce defects.

Own end-to-end order-to-cash for hardware, products, and services: distributor pricing and ordering, shipment tracking, depot receiving and asset tracking, invoicing in ConnectWise, AR collections, cost reconciliation, and issue resolution. Partner with AI automations and provide on-site depot support to ensure accurate, timely fulfillment and billing.

Create and edit video and motion-graphics for social, web, and events; design social and digital content, branded collateral, presentations, and event materials; maintain brand consistency, manage multiple projects, and collaborate with marketing, sales, and leadership to produce engaging visual storytelling.

Lead process safety, optimize continuous processes, design process bases for capital projects, support plant troubleshooting/commissioning, run PHAs/LOPAs and MOCs, and mentor production engineers to improve yield, energy, capacity, and quality.