Top IT Support & Helpdesk Jobs in Portland, OR

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

Provide technical support for Zscaler products focusing on troubleshooting security and networking issues while ensuring client satisfaction and operational excellence.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Support reliability, stability, and continuous improvement of core IT systems across network, platform, and database pillars. Perform maintenance, patching, monitoring, incident/problem management, automation, change control, and security compliance while supporting on-call and shift schedules.

The IT Helpdesk Manager oversees global IT operations, managing service desk resources and ensuring high-quality end-user support while driving the adoption of Microsoft 365 tools.

As a Rework Specialist, you will perform hand assembly, soldering, and rework of SMT and through-hole components while adhering to IPC standards and quality policies.

The Middleware Admin with WebSphere provides support for business systems applications, including testing, design, and analysis while ensuring best practices for users.