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Top IT Support & Helpdesk Jobs in Portland, OR
Enterprise Web • Fintech • Marketing Tech • Software
Provide AI-augmented technical support for web and mobile applications: triage and resolve tickets, meet SLAs, communicate with customers, identify trends, participate in release verification, and improve AI-assisted workflows.
Top Skills:
Ai-Assisted Support ToolsSQLTicketing SystemsUnanetWeb Meetings/Video Conferencing
Software • Defense
Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.
Top Skills:
BrexGoogle WorkspaceJIRAmacOSSlackWindows
Information Technology • Sales • Security • Cybersecurity • Automation
Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.
Top Skills:
Active DirectoryJIRAKerberosLdapLdapsLinuxNetworkingNtlmOauthSalesforceSAMLWindowsZendesk
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Healthtech • Software
Manage a team in technical configuration for healthcare PaaS clients, translating requirements, testing functionalities, and troubleshooting issues.
Top Skills:
ExcelJIRAJSONPower BISQLTableau
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Software
Provide phone, chat, and written technical support for a SaaS archive product; diagnose, troubleshoot, and resolve customer issues, manage cases in Salesforce, follow SLAs, escalate complex problems, collaborate cross-functionally, capture knowledge using KCS, and create/update user documentation and training materials.
Top Skills:
CRMKcsSaaSSalesforce
Professional Services • Energy • Industrial • Automation
Provide front-line IT support: respond to helpdesk tickets and user inquiries, triage and assign issues, install and repair hardware/software, deploy and maintain devices and inventory, follow internal policies and safety procedures, and support the IT team under general supervision.
Energy • Industrial • Renewable Energy
The MIS Systems Support I position involves providing technical support for hardware, software, and telecommunication systems while ensuring excellent customer service. Responsibilities include troubleshooting, installations, maintaining inventories, and updating user guides.
Top Skills:
Adobe AcrobatBluebeamMS Office
Energy • Renewable Energy
The IT Support Specialist will provide end-user support, manage technical requests, document processes, and participate in office projects, ensuring an efficient IT environment.
Top Skills:
AndroidAtlassianAzureBashConfluenceGCPGoogle WorkspaceIntuneiOSJira Service ManagementJumpcloudLinuxmacOSMS OfficePowershellPythonSlackTerraformWindows
Security • Cybersecurity
As a NOC Intern, you will monitor systems, provide customer support, manage tickets, perform audits, and collaborate with the team.
Top Skills:
FirewallsMS OfficeTcp/IpVpnsWindows 7
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