Top IT Support & Helpdesk Jobs in Portland, OR

The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

Manage and lead biomedical equipment services, including installations, maintenance, and customer relations. Provide technical support, conduct training, and address customer issues proactively.

As Director of IT, you will lead a high-performing team, develop automation strategies, manage service desks, and collaborate across functions to align IT with business goals.

Lead implementation and support of Epic EHR system, optimizing workflows, mentoring teams, troubleshooting issues, and ensuring compliance with SLAs.

Leads global NOC and IT Helpdesk operations, ensuring uptime and SLA performance, managing identity architecture, and driving operational improvements.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

As a NOC Administrator, you will monitor system alerts, manage incident tickets, assist in troubleshooting, and support routine operational tasks to ensure service stability.

The Systems Support Specialist assists in system maintenance, report generation, and user support for property management software, along with developing and managing data systems.

As an Application Support Engineer, you will resolve system issues, assist in WMS and OMS solutions, train users, and manage testing and documentation.