Top Customer Success Jobs in Portland, ME

Oversee relationships with large employer clients, ensuring service quality, driving value, and fostering partnerships through strategic planning, communication, and collaboration with internal teams.

Lead the National Market Client Success team, oversee client relationships, drive revenue growth, and mentor a team of client success professionals in a healthcare technology setting.

Manage strategic customer relationships to ensure retention and value delivery across accounts. Focus on adoption, escalation resolution, and collaboration with cross-functional teams.

As a Customer Success Manager, you will support 40+ accounts, focusing on customer retention, engagement, and expansion while ensuring high satisfaction. Responsibilities include driving customer communication, managing renewal processes, identifying upselling opportunities, and coordinating onboarding for new clients.

The Enterprise Customer Success Manager will help customers succeed with WRITER through onboarding, adoption, and process improvement, while managing relationships and projects across their organizations.

As VP of Customer Success, you will oversee customer engagement strategies, drive expansion, leverage AI, and lead a high-performing team in a SaaS environment.

The Customer Success Manager oversees ~20-25 strategic accounts, focusing on renewals, adoption, and stakeholder engagement in public safety technology.

The Customer Success Manager will improve customer relationships, manage renewals, identify upsell opportunities, and lead cross-functional collaborations to optimize client experiences in healthcare.

The Customer Success Enablement Manager will develop and optimize onboarding and training programs, manage content, evaluate tools, and collaborate cross-functionally to enhance customer success initiatives.

The Head of Customer Success will drive guest loyalty and referrals, improve satisfaction scores, and resolve issues efficiently while scaling the team and implementing data-driven insights.

The SMB Customer Success Manager focuses on driving value for customers, ensuring adoption and retention while leading pilots, tracking success metrics, and collaborating with sales and product teams to optimize customer engagement and ROI.

The Mid-Market Customer Success Manager ensures customer satisfaction by developing relationships, resolving issues, and optimizing program adoption to enhance client success.

The Enterprise Customer Success Manager ensures a top-quality experience for clients, managing complex issues, driving customer satisfaction, and enhancing account customization while developing strategic relationships with key accounts.

The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.

The Senior Customer Success Manager will support key customers, drive customer engagement, assist with technical challenges, and foster relationships to ensure the effective use of Polarity's products.

The Founding Customer Success Manager will lead onboarding, create resources, engage clients, and drive customer success at SalesJack.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Client Success Executive at SBI focuses on client satisfaction and retention, supporting account expansion and ensuring clients effectively utilize SBI's subscription services, including AI-enabled advisory offerings.

Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.

The Senior Manager for Tribal Accounts oversees client accounts, ensuring culturally respectful health solutions and driving engagement, retention, and growth through trusted relationships and customized strategies.

Lead the deployment and adoption of Hippocratic AI's technology in health systems, ensuring implementation aligns with healthcare needs and stakeholder environments.

Securly seeks Customer Success Managers experienced in supporting large K-12 school districts, focusing on post-sale relationships, product adoption, and strategic planning. This role is part of a remote talent community for future opportunities, emphasizing collaboration and student wellness.

The role seeks experienced Customer Success Managers in EdTech or SaaS, managing 200-400 accounts, focusing on scalable workflows and customer engagement.

The Customer Success Manager will guide Blumira customers in using the cybersecurity platform to achieve their goals, fostering relationships and driving product adoption.

Lead customer support for healthcare SaaS solutions, addressing technical inquiries, facilitating resolutions, and improving helpdesk procedures while ensuring customer satisfaction.