Top Tech Jobs & Startup Jobs in Portland, ME

Lead communications consultant for a portfolio of retirement-plan clients, designing and executing participant-focused communication strategies. Partner with sponsors and internal teams to drive engagement and behavior change, measure campaign effectiveness, present results, manage projects, and support personalization, process improvements, and client retention.

Provide advanced second-tier technical support (phone, email, onsite), diagnose complex product issues, conduct onsite and web training, manage cases and status updates, create technical documentation, and identify sales/service opportunities to improve customer experience.

Process employee benefits enrollment requests by reviewing documentation, determining eligibility, resolving issues end-to-end, and maintaining confidentiality. Participate in mandatory virtual training, meet attendance and schedule requirements, and provide accurate data entry and customer service support for a temporary assignment.

Lead design and delivery of integration-heavy full-stack platforms: define front-end architecture, own backend/API design, optimize databases, enforce security and observability, mentor engineers, and align technical decisions with product and business goals while using AI-forward tools to accelerate delivery.

Provide customer service and telephone support for impound recovery operations. Monitor and process account queues, assign vendors, maintain Google Sheets reports, liaise between clients/customers/vendors, escalate issues, and follow up to ensure timely recovery and documentation.

The Account Executive at Telnyx will sell programmable communications and AI solutions to enterprises, manage the full sales cycle, and partner with engineering for custom solutions.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Lead and scale Fleetios Deal Desk: own deal review and approval workflows, define commercial policy and discount guardrails, advise Sales/Partnerships/Finance on complex deals, analyze pricing and deal performance, and implement AI and automation to improve speed and quality across new business, expansions, and renewals.

Lead Rosetta Stone consumer and enterprise marketing: define brand narrative, create integrated multi-channel campaigns, own pricing and go-to-market, localize international strategies, and manage a small marketing team to drive acquisition, retention, and lead generation.

Build and own Nebulock's channel partner program as the founding Channel Leader: define partner strategy, recruit VARs/MSSPs, design deal registration and enablement, drive joint pipeline and revenue, coordinate with Solutions Engineering, RevOps, Product, and Leadership, represent the company at events, and report program performance to shape company strategy.