Top Customer Support Jobs in Pittsburgh, PA

General application for future openings at Flynn’s Tire & Auto Service. The company seeks dependable, honest, enthusiastic, respectful team members and provides hands-on and classroom training, advancement opportunities, and full-time benefits. Potential employees must have an acceptable motor vehicle record, pass a background check and pre-employment drug screening. A degree is not required but is preferred.

Provide hands-on and phone-based technical support for industrial laser systems. Troubleshoot hardware and software issues through customer calls, digital tickets, remote diagnostics, schematics, and electrical testing equipment. Escalate unresolved issues and coordinate field service visits. Perform in-house testing, diagnostics, and repairs on customer equipment, document service activity, and support field technicians during onsite customer visits as needed.

Reviews and corrects online orders, tracks shipments, processes payments and refunds, reconciles transactions, investigates potential fraud, and supports customers through phone, email, chat, and account inquiries. Schedules deliveries, pickups, and service appointments while coordinating with store associates, delivery teams, and financing partners. Maintains accurate records and assists with administrative duties in an on-site retail environment.

Provide advanced technical support for robotics products, serving as an escalation point for complex customer issues. Troubleshoot problems, coordinate with engineering teams, document resolutions in ticketing systems, identify recurring issues, and follow up to ensure customer satisfaction. The role also guides team members on support standards and contributes customer feedback to product and service improvements.

Provides customer service and support through phone, online chat, or text. Handles high-volume inquiries, analyzes and resolves customer issues, liaises with production and distribution teams on orders, and delivers timely, quality assistance. The role applies subject-matter knowledge to address specialized customer needs, adapt to changing requirements, and maintain compliance with professional standards.

Provides reference and reader advisory services, assists patrons with library materials and equipment, develops bibliographies and booklists, supports collection development, and plans and delivers library programs. The role also provides general patron assistance, troubleshoots office and automated equipment, collaborates with schools and libraries, and attends professional training. This is a part-time position requiring evening and weekend availability.

Supports the customer support and sales teams by coordinating LifeVest patient fittings, follow-up visits, and in-services with contractors. Manages contractor selection, field inventory, shipping, service metrics, documentation, insurance information, and customer relationships. Provides product installation support, negotiates contractor fees, assists with onboarding and policy implementation, and handles multiple priorities in a fast-paced environment.

Provides phone, email, and chat support to help patients enroll, access prescriptions, resolve insurance and affordability issues, and complete fulfillment steps. Coordinates with patients, providers, insurers, pharmacists, and internal teams; verifies benefits, documents interactions, handles sensitive information under HIPAA, meets service goals, and identifies process improvements. Comprehensive training is provided.

Investigate and resolve inquiries from clients, members, pharmacies, and partners. Assess urgency and business impact, research root causes, coordinate cross-functional solutions, communicate updates, document outcomes, monitor open issues, and escalate risks. The role also identifies recurring problems, recommends process improvements, and supports operational enhancements through testing, training, and maintaining procedures and knowledge resources.

Provides curbside airport customer service by greeting passengers, checking in luggage, issuing boarding passes and baggage receipts, collecting fees, weighing and tagging bags, and providing travel directions. Handles luggage according to TSA, safety, security, dangerous-goods, and HAZMAT procedures. The role requires outdoor work in all weather, early shifts, weekends and holidays, frequent standing and walking, and lifting or pushing heavy luggage. Paid training is provided.