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Top Customer Support Jobs in Pittsburgh, PA
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.
Top Skills:
BlockchainCryptocurrencyRoi/Staking RewardsSelf-CustodyStakingWeb3
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
Fintech • Software
The Supervisor of Service Delivery oversees daily operations and staff involved in providing service and support to customers, ensuring satisfaction and compliance with regulations. They coordinate projects, provide training, and manage client relations.
Top Skills:
GaapXbrl
Fintech • Financial Services
Manage client service teams, implement quality support practices, set policies, and resolve complex client issues to improve client service experience.
Fintech • Financial Services
The Associate will provide client service and transactional support, ensuring timely delivery and managing client interactions, while processing account transactions.
Top Skills:
AIFinancial Services
Fintech • Financial Services
This role involves client service support, transaction processing, analytics, reporting, problem-solving, and supervising lower-level service roles.
Top Skills:
ExcelMS Office
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Financial Services
The Government Travel Consultant secures travel arrangements for federal agencies, ensuring compliance with government standards while providing quality customer service. This role includes maintaining queues, processing cancellations, and advising clients on travel updates.
Top Skills:
Sabre GdsWorldspan
Automotive • Machine Learning • Robotics • Software • Transportation
The Senior Manager, Customer Operations will lead a team, ensure operational excellence, enhance customer experiences, and drive financial goals.
Top Skills:
AtlassianGoogle SuiteSlack
Professional Services • Social Impact • Consulting
The VP of Client Support leads the Training Operations Team, overseeing logistics for training sessions and enhancing client experience, while managing staff and technology systems.
Top Skills:
ArloSalesforceWordpress
Reposted 4 Days AgoSaved
Energy • Utilities
CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.
Healthtech • Telehealth
Conduct regular quality audits of calls, messages, and documentation; evaluate adherence to protocols; provide actionable feedback; identify patterns and gaps; verify SOP compliance; support performance and engagement initiatives to maintain high-quality operational workflows.
Cloud • Software
The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.
Top Skills:
Ai-Enabled WorkflowsAPIsCloud PlatformsSupport Tooling
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Top Companies in Pittsburgh, PA Hiring Operations & Support Roles
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