Top Customer Support Jobs in Pittsburgh, PA

9 Days AgoSaved
Remote
US
Junior
Junior
Cloud • Software • Analytics
Provide accounting application support to staff, interpret issues, manage customer inquiries via various channels, and improve customer service processes.
Top Skills: ExcelMicrosoft WordMip AccountingOffice 365OutlookPowerPoint
9 Days AgoSaved
Remote or Hybrid
United States
88K-120K Annually
Senior level
88K-120K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
This role focuses on optimizing customer support operations using AI tools, managing support technology, and improving workflow efficiency to enhance customer satisfaction and productivity.
Top Skills: AILinearSalesforceSlackZendesk
Reposted 9 Days AgoSaved
Remote or Hybrid
United States
65K-65K Annually
Mid level
65K-65K Annually
Mid level
Healthtech
The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.
Top Skills: Digital ToolsPatient Management SoftwareVirtual Communication Platforms
Reposted 10 Days AgoSaved
Remote
2 Locations
106K-151K Annually
Senior level
106K-151K Annually
Senior level
Information Technology
The Senior Escalation & Incident Manager at Docker will oversee complex customer issues, manage escalations, mentor teams, and enhance processes to improve incident management and communication with engineering.
Top Skills: AWSAzureGCP
Reposted 10 Days AgoSaved
Remote
United States
147K-217K Annually
Senior level
147K-217K Annually
Senior level
Edtech
The Director of Customer Operations will drive the performance of a global Customer Support organization, define an AI-first support strategy, and improve operational efficiency while leading a team and driving business-critical metrics.
Top Skills: AIAutomationCustomer Support ToolsOperational Systems
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Reposted 11 Days AgoSaved
Remote
USA
Junior
Junior
Healthtech • Insurance • Financial Services
The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.
Top Skills: Google SuiteMS OfficePractice Management Solutions
Reposted 15 Days AgoSaved
Remote
USA
105K-157K Annually
Senior level
105K-157K Annually
Senior level
Automotive • Machine Learning • Robotics • Software • Transportation
The Senior Manager, Customer Operations will lead a team, ensure operational excellence, enhance customer experiences, and drive financial goals.
Top Skills: AtlassianGoogle SuiteSlack
16 Days AgoSaved
Remote
United States
96K-128K Annually
Senior level
96K-128K Annually
Senior level
Professional Services • Social Impact • Consulting
The VP of Client Support leads the Training Operations Team, overseeing logistics for training sessions and enhancing client experience, while managing staff and technology systems.
Top Skills: ArloSalesforceWordpress
Reposted 17 Days AgoSaved
In-Office or Remote
49 Locations
Entry level
Entry level
Energy • Utilities
CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.
Reposted 21 Days AgoSaved
Remote
USA
Senior level
Senior level
Cloud • Software
The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.
Top Skills: Ai-Enabled WorkflowsAPIsCloud PlatformsSupport Tooling
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