Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Manage commissions and variable compensation for sales teams, own commissions software administration and reconciliations, integrate acquisitions into compensation processes, build BI/CRM dashboards and automations, support Quote-to-Cash and Sales Enablement, handle reporting requests and month-end close with Finance.

Lead administration and optimization of enterprise mainframe storage and backup environments. Manage IBM DS8000/DS8950F arrays, GDPS replication, TS7700/TS7780 virtual tape, Safeguarded Copy, backup/recovery strategies, capacity and performance planning, DR drills, automation with REXX/JCL, 24/7 on‑call support, documentation, and mentoring.

Own day-to-day fraud operations for internal and BPO teams: manage people and vendors, develop and get SOPs compliance-approved, maintain QA scorecards, drive process improvements using data, balance fraud prevention with user experience, and serve as escalation point.

Greet and assist customers, answer and route phone calls, communicate inquiries to staff, coordinate mail pick-up/delivery, and perform clerical duties to support daily dealership operations.

Provide Salesforce support and administration: troubleshoot issues, manage users and security, build reports/dashboards, perform data cleansing and audits, support flows and automation, assist UAT, and recommend process improvements to enhance user experience.

Lead the Biz Ops / GTM Systems team for Revenue Operations, owning Salesforce strategy, integrations, data governance, automation, roadmap, vendor management, and cross-functional systems optimization to scale revenue workflows and AI-enabled automation.

Lead and manage Tier 2/3 incident management (help desk) for a federal portfolio, ensure ITSM/ITIL processes and SLAs using tools like Jira, produce stakeholder reporting and RCA, drive process improvement and automation (RPA/AI chatbots), and mentor/train support staff.

As a Business Operations Associate, you'll support strategic planning, process improvements, and ensure effective communication within the organization, enhancing operational efficiency.

Support daily administration of a global music catalog: register songs with the U.S. Copyright Office, compile metadata and audio assets, reconcile neighboring rights statements, review agreements to record revenue splits, resolve ownership conflicts via outreach, and maintain rights data in Salesforce.

Provide 24x7 technical help desk support for customer-escalated issues, including Linux command-line troubleshooting, network connectivity investigation, ticket management, alert monitoring, and batch/file movement processing. Coordinate with Level 2/3 teams and application support to resolve incidents and restore service, while communicating clearly with customers and following procedures.