Top Customer Success & Experience Jobs in Philadelphia, PA

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Engagement Services Manager is responsible for implementing services, managing customer relationships, scoping projects, and ensuring that service deliverables meet business needs during the sales cycle.

The Senior Technical Trainer will deliver training on the Samsara platform, customize content for customers, and ensure success through various training methods, including live sessions and recorded materials.

The Senior Director of Client Management will drive client strategy, build relationships with executive partners, and collaborate with internal teams to enhance client engagement and drive partnership success in the healthcare tech industry.

The Product Support Associate provides technical support to clients on software issues related to ActiveDisclosure, conducts software testing, and resolves technical issues while maintaining documentation of client interactions and feedback.

As a VIP Account Manager, you'll manage VIP player relationships, provide support via various channels, resolve inquiries, and enhance player retention through promotions and initiatives.

The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.

The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.

The Senior Solutions Consultant will drive complex deals, provide technical solutions, mentor peers, and build reusable assets while collaborating with sales and technical teams.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

As an Account Manager, you'll manage customer relationships, ensure product adoption, drive renewals, and identify expansion opportunities within a portfolio of SaaS customers.

The Associate, Customer Solutions will manage department reporting and procedures, ensure compliance with regulations, identify operational improvements, and support analytics in a customer support role.