Top Customer Success & Experience Jobs in Philadelphia, PA

Reposted 2 Days AgoSaved
Hybrid
King of Prussia, PA, USA
159K-279K Annually
Senior level
159K-279K Annually
Senior level
Fintech • Financial Services
The Sr. Relationship Manager will engage and support Independent Financial Advisors, ensuring their satisfaction and growth through proactive communication and collaboration with internal partners.
Top Skills: Financial Services ProductsWells Fargo Advisors Platform
2 Days AgoSaved
Hybrid
2 Locations
18-26 Hourly
Junior
18-26 Hourly
Junior
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Bilingual Customer Care Advocate analyzes consumer files, manages fraud cases, responds to inquiries, and collects data for law enforcement, all while ensuring prompt resolution and maintaining data integrity.
Top Skills: Consumer Data PlatformsCrs (Consumer Relations System)ExcelFraud Case Management Systems
Reposted 3 Days AgoSaved
Hybrid
11 Locations
99K-232K Annually
Senior level
99K-232K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Manage customer consulting projects, enhance client relationships, mentor staff, and implement process improvements for customer service effectiveness.
Top Skills: AIAutomationCcaasContact Center Technologies
Reposted 2 Hours AgoSaved
Remote or Hybrid
United States
42K-42K Hourly
Entry level
42K-42K Hourly
Entry level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.
Top Skills: Communication ApplicationsComputer Systems
Reposted 8 Days AgoSaved
Hybrid
Philadelphia, PA, USA
48K-78K Annually
Junior
48K-78K Annually
Junior
Digital Media • Information Technology • News + Entertainment
Responsible for selling integrated communication services to small-to-medium businesses, generating leads, retaining customers, and exceeding sales goals through face-to-face presentations and strong relationship building.
Top Skills: Communication StructureCrm Systems
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Reposted 12 Days AgoSaved
In-Office
3 Locations
165K-242K Annually
Expert/Leader
165K-242K Annually
Expert/Leader
Cloud • Information Technology • Machine Learning
As Director of Field Enablement, you will create and implement enablement strategies for Sales and Customer Experience teams, focusing on productivity, training, and revenue outcomes. You will collaborate with various departments to enhance operational excellence and lead a high-performing team.
Top Skills: AnalyticsCRMEnablement ToolsLms
Reposted 14 Days AgoSaved
In-Office
Ridley Park, PA, USA
57K-77K Annually
Entry level
57K-77K Annually
Entry level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
As a Product Support Analyst, you'll analyze engineering data, develop provisioning technical data, and support spares engineering for the H-47 Chinook aircraft.
Top Skills: Microsoft AccessExcelMicrosoft PowerpointMicrosoft Sql ServerMicrosoft WordSlicwave
Reposted 14 Days AgoSaved
In-Office or Remote
25 Locations
213K-273K Annually
Expert/Leader
213K-273K Annually
Expert/Leader
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.
Top Skills: Ai ModelsApple MacosGoogle SuiteSlack
Reposted 2 Hours AgoSaved
Remote or Hybrid
PA, USA
17-25 Hourly
Junior
17-25 Hourly
Junior
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Technical Customer Care Specialist I provides remote technical support over phone and email, assisting customers with product issues and ensuring satisfaction. Responsibilities include troubleshooting, communicating with stakeholders, and maintaining accurate documentation.
Top Skills: Crm ToolsGenesys Pure CloudSalesforce
2 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
27-30 Hourly
Mid level
27-30 Hourly
Mid level
Healthtech • Software
As a Provider Outreach Specialist, you will assist healthcare providers by expediting medical record requests, responding to inquiries, and collaborating with teams to ensure compliance and enhance the customer experience.
Top Skills: Customer Service ToolsHealthcare Claims SystemsmacOS
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