Top Customer Success & Experience Jobs in Philadelphia, PA

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

As Director of Field Enablement, you will create and implement enablement strategies for Sales and Customer Experience teams, focusing on productivity, training, and revenue outcomes. You will collaborate with various departments to enhance operational excellence and lead a high-performing team.

As a Teller, you will process transactions, support customer engagement, minimize risk, and assist in meeting customer financial needs, all while building relationships within the community.

As a Product Support Analyst, you'll analyze engineering data, develop provisioning technical data, and support spares engineering for the H-47 Chinook aircraft.

The Customer Care Advocate provides support for identity-related issues, assesses customer needs, manages calls, and documents interactions in CRM systems.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.

The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.

As a Sr. Account Manager, you will manage and grow a portfolio of Mid-Market law firm accounts, driving revenue growth and ensuring client retention through strategic account management and relationship building with key stakeholders.

Manage a book of cannabis brand clients to drive adoption, retention, and revenue through LeafLink's marketplace and financial solutions. Provide strategic guidance, training, cross-sell/upsell, track product issues, use Salesforce for account activity, and collaborate with Sales, Product, and Support to improve customer outcomes.

Serve as a strategic partner to automotive dealerships to drive adoption and performance of Dealertrack, Xtime, and DMS solutions. Assess operations, implement fixed-ops process improvements, identify upsell opportunities, manage at-risk accounts, and collaborate with sales and product teams to improve efficiency, profitability, and customer satisfaction through regular in-store and virtual engagements.

As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.