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Top Customer Success & Experience Jobs in Philadelphia, PA
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Fintech • Financial Services
The Sr. Relationship Manager is responsible for building and maintaining client relationships within the Independent Advisor Channel, focusing on growth and service excellence.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Director of Security & Risk GTM leads customer engagement and go-to-market strategies for CISO solutions in US Enterprise Industries, driving adoption, operational excellence, and pipeline growth.
Top Skills:
CloudEnterprise TechnologySaaS
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Bilingual Customer Care Advocate analyzes consumer files, manages fraud cases, responds to inquiries, and collects data for law enforcement, all while ensuring prompt resolution and maintaining data integrity.
Top Skills:
Consumer Data PlatformsCrs (Consumer Relations System)ExcelFraud Case Management Systems
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Manage customer consulting projects, enhance client relationships, mentor staff, and implement process improvements for customer service effectiveness.
Top Skills:
AIAutomationCcaasContact Center Technologies
Reposted YesterdaySaved
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
As a Customer Care Advocate, you will guide customers, solve challenges, and ensure exceptional service in a contact center environment. Responsibilities include training, adapting to new technologies, and meeting key performance indicators.
Top Skills:
ApplicationsComputer Systems
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Digital Media • Information Technology • News + Entertainment
Responsible for selling integrated communication services to small-to-medium businesses, generating leads, retaining customers, and exceeding sales goals through face-to-face presentations and strong relationship building.
Top Skills:
Communication StructureCrm Systems
Cloud • Information Technology • Machine Learning
As Director of Field Enablement, you will create and implement enablement strategies for Sales and Customer Experience teams, focusing on productivity, training, and revenue outcomes. You will collaborate with various departments to enhance operational excellence and lead a high-performing team.
Top Skills:
AnalyticsCRMEnablement ToolsLms
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
As a Product Support Analyst, you'll analyze engineering data, develop provisioning technical data, and support spares engineering for the H-47 Chinook aircraft.
Top Skills:
Microsoft AccessExcelMicrosoft PowerpointMicrosoft Sql ServerMicrosoft WordSlicwave
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.
Top Skills:
Ai ModelsApple MacosGoogle SuiteSlack
Fintech • Information Technology • Software
As a National Account Executive, you will sell the Investigate fraud investigation tool to financial institutions, build a sales pipeline, and represent SentiLink at industry events.
Top Skills:
Fraud DetectionIdentity VerificationRisk Solutions
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