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Top Customer Success & Experience Jobs in Philadelphia, PA
Fintech • Machine Learning • Payments • Software • Financial Services
Lead the travel service team at Velocity Black, driving sales and service targets. Collaborate across departments, analyze performance metrics, and manage member escalations while ensuring an exceptional travel experience for clients.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Sales Performance Analyst will drive strong sales outcomes through data monitoring, compliance assessment, and business intelligence, partnering with cross-functional teams to improve customer experiences.
Top Skills:
ExcelGongGoogle SheetsLarge Language Models (Llms)SalesforceTableau
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Sales Quality Program Manager will enhance customer outcomes by implementing data monitoring systems and assessing compliance across sales teams, focusing on quality assurance operations and actionable insights.
Top Skills:
ExcelGongGoogle SheetsLarge Language ModelsSalesforceTableau
Cloud • Information Technology • Machine Learning
The role involves improving customer experience operations by managing systems, workflows, and processes, ensuring effective communication between teams, and driving operational excellence for customer delivery and performance tracking.
Top Skills:
HelmJIRAKubernetesSalesforceTerraform
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead impactful projects enhancing customer service quality, manage client relationships, mentor junior staff, and drive innovative solutions in customer operations.
Top Skills:
AICcaasContact Center Technologies
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Big Data • Cloud • Software • Database
Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.
Top Skills:
AICloud ServicesData AnalyticsMachine LearningMongoDBNoSQL
Kids + Family • Software
Provide safe and engaging care for children, including activities, meal preparation, and following family routines.
Top Skills:
Sittercity Platform
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Inbound Sales Rep will manage inbound inquiries to sell pet insurance, enhance customer retention, and provide excellent service while achieving sales goals.
Top Skills:
ExcelMs Word
eCommerce • Food • HR Tech • Information Technology • Mobile • Retail • Software
Manage a portfolio of top-tier clients, develop relationships, achieve sales growth goals, and provide support while maximizing revenue.
Top Skills:
Salesforce
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills:
Banking OperationsBanking Software
Fintech • Financial Services
The Senior Sales Enablement Manager will enhance sales team performance through training, process documentation, coaching, and sales content management, while supporting product initiatives.
Top Skills:
Call Coaching SoftwareLearning Management SystemsPowerPointSales Engagement PlatformsSalesforce
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