Top Customer Success & Experience Jobs in Philadelphia, PA

The FHA Mortgage Origination Representative provides customer support regarding FHA guidelines, documents interactions, and maintains knowledge of mortgage processes.

Interpret Swahili for LEP individuals in medical, legal, and customer service settings. Ensure confidentiality and comply with interpretation standards.

Manage a portfolio of complex enterprise customers to drive adoption, demonstrate value, ensure renewal readiness, and identify expansion opportunities. Lead executive engagement, success planning, cross-functional coordination, and operational account discipline while acting as a strategic advisor.

The Client Specialist will coordinate client onboarding, manage communications, support account operations, and help organize client events, enhancing client experience and business effectiveness.

As a Senior Account Manager, you will oversee client relationships, deliver insights, manage planning cycles, and coordinate program strategies to optimize loyalty programs.

Train and onboard clients on UpdatePromise products, provide follow-up support, build and maintain client relationships, travel nationwide to manage accounts, analyze data to recommend training, troubleshoot software issues, and coach service personnel.

Serve as a strategic liaison across Sales, Professional Services, Product, and customers to scope, quote, and manage complex engagements. Drive quote-to-order fulfillment, draft SOWs, manage projects, resolve issues, identify upsell opportunities, document processes, and ensure timely, high-quality deliverables and customer satisfaction.

Own and grow relationships with provider partners; drive adoption through in-person engagement, training, and proactive communication; monitor account health, escalate risks, document interactions, and collaborate with internal clinical and product teams to solve workflow challenges and implement new services.

Studio Leads at JETSET Pilates provide exceptional customer service, assist clients and instructors, manage retail transactions, and maintain the studio environment.

The Summer Camp Assistant Director helps run daily camp operations, supervises staff and campers, and ensures compliance with camp policies while fostering a self-directed learning environment.