Top Customer Support Jobs in Philadelphia, PA

Supports client service requests, researches and resolves client concerns, maintains client information in a CRM, completes administrative tasks, and assists with special projects. The intern works with local and centralized teams, follows compliance and risk procedures, ensures documentation requirements are met, and contributes to a positive client experience. This is a 10-week, full-time, in-office internship focused on professional development, mentorship, and financial services experience.

Provide day-to-day customer service and administrative support for surety accounts: enter new/renewal business, process endorsements/ cancellations/renewals, maintain files, prepare reports and programming requests, liaise with underwriters and agents, and assist training and other assigned duties.

Supports coworking community members through responsive service, onboarding, office moves, event preparation, concierge operations, and community events. Maintains kitchens, conference rooms, print stations, offices, and lab spaces; resets spaces after move-outs; performs light repairs and troubleshooting; and coordinates facilities requests with building maintenance. The role requires a personable, organized, hands-on problem solver with at least one year of professional experience.

Provides customer support for e-commerce orders through phone, email, and live chat. Handles order placement, part identification, shipping inquiries, returns, warranties, delivery issues, and manufacturer coordination. Maintains customer, product, and order data across ERP, CRM, and e-commerce systems. Supports site updates, marketing initiatives, process documentation, automation, and workflow improvements while coordinating with sales, service, accounting, and warehouse teams.

Leads Burro’s Robot Support function and customer-facing fleet reliability operations. Manages support engineers, escalations, fleet health monitoring, diagnostics, failure-mode prioritization, software deployments, scalable support processes, outsourced partner models, and cross-functional issue resolution. The role also develops tools and documentation, improves customer utilization and ROI, and scales support capabilities as the autonomous robot fleet expands.

Handle high-volume inbound/outbound billing calls, research and resolve billing disputes and correspondence, process adjustments/refunds with collection coordinators, navigate Quest billing systems and web tools, follow SOPs/HIPAA compliance, meet production and quality standards, and support internal customers for timely billing resolutions.

Visit customer job sites to support Wonoloers and clients: onboard and orient workers, monitor attendance and performance, resolve conflicts, report observations, and help prevent co-employment risk. Provide real-time operational feedback and coordinate with internal teams.

H Mart Philadelphia is hiring for various positions including grocery, meat, produce, seafood, customer service, cashier, and food court roles.

Provide phone and ticket-based customer support for major brands. Assist customers, resolve concerns, explain products and services, follow written workflows, accept feedback, and work flexible weekday and weekend shifts. This remote contractor role requires a dedicated Windows 10 or newer computer, quality headset, MSQ security software, and a 2FA app.

Provides phone, email, ticket, and device-signal support to clients and customers. Responsibilities include documenting interactions, troubleshooting basic technical issues, dispatching service requests, educating users, meeting call-queue and service-level metrics, and escalating complex concerns with team guidance. The role requires clear communication, empathy, accurate data entry, basic technology knowledge, and a high school diploma.