Top Customer Success Jobs in Philadelphia, PA

The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.

Customer Success Manager responsible for building relationships with nonprofit customers, supporting fundraising efforts, and optimizing fundraising strategies using Givebutter's platform. Key responsibilities include serving as a lead contact, providing training and product education, analyzing feedback, and assisting in creating educational materials.

The Pavilion Payments Technical Implementation Specialist assists in organizing and executing new and existing gaming property installations related to systems, networks, software, and hardware setup. They provide technical support in person, over the phone, and email, and assist in testing new product releases. Responsibilities include on-site and remote installations, project planning, creating technical documentation, hardware tracking, and customer interactions.

The Client Service Manager is responsible for overseeing client relationships and ensuring the accurate administration of equity plans, including reporting, stock issuance, and compliance. They must manage multiple clients, interface with third-party vendors, and work collaboratively within their team to deliver high-quality service and resolve issues.

As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.

The Customer Integration and Support Manager will implement client configurations, lead installations of BioHub, support SDK integrations, provide daily integration support, manage projects, and collaborate with sales and product teams for better service delivery and product improvements.

Onboarding Success Managers at Oyster are responsible for delivering exceptional customer and team member onboarding experiences. They work closely with customers and team members to guide them through the onboarding process, provide support, and ensure a seamless experience.