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Top Customer Success Jobs in Philadelphia, PA

999+ Job Results
7 Days Ago
Philadelphia, PA
Remote
1,000 Employees
76K-100K Annually
3-5 Years of Experience
1,000 Employees
76K-100K Annually
3-5 Years of Experience
Artificial Intelligence • Marketing Tech • Mobile • Software
As a Customer Success Manager, you'll own relationships with Enterprise clients, delivering tailored marketing strategies and driving product adoption. You will forecast revenue, manage account growth, and analyze customer usage to enhance the client experience and identify product opportunities, working with cross-functional teams to maximize client satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
7 Days Ago
Philadelphia, PA
Remote
105 Employees
60K-85K Annually
1-3 Years of Experience
105 Employees
60K-85K Annually
1-3 Years of Experience
Edtech • HR Tech • Software
The Customer Support Representative at WorkRamp will troubleshoot issues, assist customers via chat and email, and collaborate with product and engineering teams. Responsibilities include maintaining support ticketing systems, communicating technical concepts, and ensuring SLA response times are met. This role is pivotal in enhancing customer experience and providing feedback for product improvement.
7 Days Ago
Philadelphia, PA
Remote
180K-190K Annually
7+ Years of Experience
180K-190K Annually
7+ Years of Experience
Security
As a Principal Customer Success Architect, you will ensure the success of strategic customers, manage risk, and drive customer value by collaborating with account teams, developing best practices, and executing account plans. Your role will involve acting as a voice for customers, managing escalations, and developing programs to enhance adoption and retention.
7 Days Ago
Philadelphia, PA
Remote
93 Employees
65K-75K Annually
1-3 Years of Experience
93 Employees
65K-75K Annually
1-3 Years of Experience
Pharmaceutical
The Customer Success Manager will build relationships with hospital executives, ensuring long-term success by driving product adoption and satisfaction. Responsibilities include conducting business reviews, analyzing customer gaps, tracking metrics, addressing issues, and collaborating with cross-functional teams to secure renewals and identify growth opportunities.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+13 More
7 Days Ago
Philadelphia, PA
Remote
300 Employees
45K Annually
1-3 Years of Experience
300 Employees
45K Annually
1-3 Years of Experience
Consumer Web • Digital Media • eCommerce • Fintech • Financial Services
As a Client Experience Specialist, you will engage with consumers through various communication channels, help match them with financial advisors, schedule meetings, document user interactions in the internal CRM, and meet team targets while providing feedback to drive service improvement.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+33 More
7 Days Ago
Philadelphia, PA
205 Employees
60K Annually
5-7 Years of Experience
205 Employees
60K Annually
5-7 Years of Experience
Professional Services
The Account Manager will support day-to-day client operations, manage client relations in financial services, and collaborate with internal teams and external partners to execute and optimize sponsorship programs in sports. Responsibilities include project management, preparing strategic documents, representing client interests, and overseeing a full-time employee.
7 Days Ago
Philadelphia, PA
2,512 Employees
1-3 Years of Experience
2,512 Employees
1-3 Years of Experience
AdTech
The Onsite Specialist Lead is responsible for managing onsite lead retrieval services, implementing sales strategies, and ensuring customer satisfaction at events. This role involves equipment management, staff oversight, reporting, and post-event financial responsibilities. The specialist must collaborate with various stakeholders and occasionally contribute to telemarketing efforts.
7 Days Ago
Philadelphia, PA
Remote
59 Employees
5-7 Years of Experience
59 Employees
5-7 Years of Experience
Fintech • Payments • Financial Services
The Customer Support Team Lead is responsible for managing a team of Customer Support Agents, ensuring they are experts on the products and providing exceptional customer service. This role involves coaching, training, managing team assignments, handling escalations, and driving continuous improvement in customer support metrics.
7 Days Ago
Philadelphia, PA
73,000 Employees
1-3 Years of Experience
73,000 Employees
1-3 Years of Experience
Other • Retail
The Digital Imaging Technician will lead technical processes for photo and video shoots, ensuring capture standards and asset management are applied efficiently. The role focuses on developing solutions to improve photography workflows and collaborating with various teams to enhance production quality and efficiency.
7 Days Ago
Philadelphia, PA
Remote
258 Employees
120K-175K Annually
7+ Years of Experience
258 Employees
120K-175K Annually
7+ Years of Experience
eCommerce • Enterprise Web • HR Tech
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
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