Top Tech Jobs & Startup Jobs in Philadelphia, PA

Lead customer marketing campaigns to drive product adoption, advocacy, and expansion. Build customer stories, manage a reference/advocacy program, and partner with Product, CS, and Sales. Own analyst relations strategy and execution: briefings, evaluations, intelligence tracking, and maintaining relationships with Gartner, Forrester, IDC, and other analysts.

Manage a portfolio of clients to ensure successful delivery and long-term value; coordinate cross-functional teams, execute account plans and business reviews, resolve service issues end-to-end, maintain CRM data hygiene, drive retention and expansion, support engagement marketing initiatives, and proactively identify and prevent client problems.

Provide on-site B2B sales support by assisting fittings, promoting the CustomFit program, educating customers on safety footwear, building relationships, resolving complaints, and supporting sales goals alongside account teams.

Lead process improvement engagements focusing on ITSM, PPM and Conversational AI. Manage projects, perform assessments, deliver workshops/webinars, define/document core processes, coach clients, and act as a solutions architect and SME for TeamDynamix implementations.

Drive new service provider partnerships across North America by prospecting, qualifying, demoing, negotiating, and closing deals. Manage full sales cycle, maintain Salesforce pipeline and forecasts, collaborate with distributors and internal teams, and communicate Acronis product differentiators while completing required training and coaching.

Full-cycle B2B SaaS sales role responsible for outbound prospecting, building pipeline, delivering tailored product demos, qualifying customer needs, and closing deals. Drive consultative discovery, engage executive buyers, hit monthly/quarterly quotas, and continuously refine sales process and skills in a fast-paced startup environment.

Manage multiple customer accounts for a behavioral-health SaaS, understand customer needs, drive project and change management, coordinate cross-functional teams, ensure customer satisfaction and retention, and support upsell of additional functionality. Maintain regular client communication and meet retention and satisfaction targets.

Lead remote CRM implementations by training clinical and non-clinical staff, supporting go-live events, investigating and resolving issues, and identifying workflow optimizations. Coordinate with internal teams, update stakeholders on progress, and ensure compliance with relevant regulations.

Analyze and combine disparate marketing and analytics data, create reproducible reports and visualizations, collaborate with data engineers/scientists and stakeholders, derive insights and recommendations for clients, and improve reporting templates and workflows.

Drive new customer acquisition and revenue by prospecting (100+ daily outbound dials), securing 2–6 new shippers monthly, scaling accounts to 100–150 loads/month, negotiating rates and contracts, creating rate proposals, coordinating with operations for flawless load execution, and monitoring KPIs to optimize margins and retention.