Top Tech Jobs & Startup Jobs in Pensacola, FL

Lead end-to-end product development for AI-driven marketing observability. Define roadmaps, prioritize features, coordinate engineering and design, use product analytics to measure performance, support go-to-market with sales/marketing, produce collateral, and iterate on customer feedback to ensure high-quality, usable AI products.

Lead and develop a team of quota-carrying sellers to meet team revenue targets. Own pipeline health, forecasting, territory design, playbook creation, coaching, and performance management. Partner cross-functionally to remove blockers, join client meetings, handle escalations, and represent Chicory externally. Deliver data-informed forecasts and build repeatable sales processes while fostering team culture and retention.

Manage a portfolio of mid-market and enterprise customers to drive adoption, satisfaction, and retention of the OpenSpace platform. Deliver onboarding, training, usage reviews, monitor account health, surface risks and expansion opportunities, support renewals, maintain records in Salesforce/Catalyst, and travel to customer sites (~25%) for relationship building and in-person support.

Provide remote virtual administrative and operational support for 2-5 clients. Manage and execute projects, scheduling, email, lead conversion, research, and data entry. Meet deadlines, adapt to changing priorities, use web-based apps and AI tools, and communicate effectively across varied client personalities.

Hands-on Martech analyst supporting implementation, configuration, troubleshooting and optimization across CRM, email, CDP and other marketing platforms. Assist CRM migration planning/execution, translate business requirements into technical solutions, ensure cross-system data alignment, and provide tactical support to senior team members.

Lead contract management across the acquisition lifecycle: draft, interpret, negotiate, and administer prime/subcontracts and NDAs; ensure FAR/DFARS compliance, manage proposal responses, mitigate contractual risk, coordinate cross-functionally, engage customers and government agencies (DCMA/DCAA), and support contract execution for various government and commercial contract types.

Serve as primary post-implementation partner for clients, drive product adoption and value, deliver training and education, identify upsell opportunities, monitor churn risk, develop success and engagement strategies, and relay client feedback to internal teams.

Design and execute digital-first customer engagement strategies using automation and AI. Build AI-powered agents, personalized in-app journeys, and Celigo/Gainsight workflows to improve adoption, time-to-value, and retention. Partner cross-functionally, analyze engagement data, define success metrics, and document repeatable frameworks to scale customer success programs.

The Business Development Director is responsible for driving growth by securing new clients and expanding services, managing the full sales lifecycle, and maintaining relationships with key stakeholders in the life-sciences industry.

Lead enterprise AI and data science strategy, manage ~50 FTEs, and deliver production AI/ML models integrated with core payer systems. Own data acquisition, infrastructure, model governance, fiscal budgets, cross-functional project coordination, stakeholder engagement, hiring, coaching, and ensuring AI solutions align with business value and organizational metrics.