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Top Customer Success & Experience Jobs in Orlando, FL
Cloud • Mobile • Software
The Engagement Manager oversees strategic relationships with BuildOps' largest clients, driving successful outcomes through complex program leadership and SaaS implementation.
Top Skills:
ErpSaaS
Artificial Intelligence • Fintech • Software
The Senior Forward Deployed Accountant leads enterprise customer engagements, automating accounting processes with AI Agents. Responsibilities include technical troubleshooting, workflow design, and collaborating with account teams for adoption and success.
Top Skills:
Ai AgentsAPIsPythonSQL
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills:
Ai ToolsManufacturing Operations Management SoftwareTraksys
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Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
The Senior Claims Learning & Development Specialist designs and delivers training programs for claims processes, ensuring compliance and effectiveness while partnering with multiple teams to support continuous improvement.
Top Skills:
Learning TheoryTraining Methodologies
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.
Top Skills:
Jellyfish PlatformSoftware Development
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Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.
Top Skills:
Salesforce
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
Manage a book of cannabis brand clients to drive adoption, retention, and revenue through LeafLink's marketplace and financial solutions. Provide strategic guidance, training, cross-sell/upsell, track product issues, use Salesforce for account activity, and collaborate with Sales, Product, and Support to improve customer outcomes.
Top Skills:
LeaflinkSalesforce
Fintech • Software
The Customer Enablement Program Lead will coordinate customer education and enablement initiatives, support cross-functional teams, and improve operational effectiveness.
Top Skills:
LmsProject Management Tools
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Account Manager will manage existing SaaS customer relationships, drive product adoption, renewals, and identify expansion opportunities, ensuring customer satisfaction and revenue growth.
Top Skills:
GainsightLookerSalesforceTableau
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.
Top Skills:
Salesforce
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