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Top Customer Success & Experience Jobs in Orlando, FL
eCommerce • Software
Lead post-sale success for a portfolio of enterprise customers: drive adoption, retention, and expansion; own account health and renewals; engage executives; orchestrate AE/TAM/Product/Support; run EBRs; surface expansion opportunities; and shape CS playbooks as a founding team member.
Top Skills:
AvomaBuildkiteCatalystChartmogulCi/CdCircleCIGainsightGithub ActionsGitlab CiHarnessJenkinsSalesforceTotangoVitally
Artificial Intelligence • Software • Conversational AI • Automation
Manage customer onboarding, implementation, and integrations; act as liaison between customers and internal product/tech teams; handle escalations and SLA adherence; run regular check-ins and quarterly/executive business reviews; analyze customer data to propose conversational AI/LLM-driven solutions to increase value and drive renewals.
Top Skills:
Conversational AiGenerative AiGoogle SheetsHubspot CrmLarge Language ModelsExcelProject Management Tool
Artificial Intelligence • Information Technology • Professional Services • Software
The Customer Support Manager will lead the support team, improve customer experience, manage workflows using data, and handle escalations effectively.
Top Skills:
AlData Analysis Tools
Food • Information Technology • Software • Hospitality
The Customer Support Manager is responsible for enhancing customer experience, managing service complaints, and ensuring departmental efficiency and profitability.
Top Skills:
Customer Service ToolsDatabasesSoftware
On-Demand • Professional Services • Transportation
The role involves managing Google Business Profiles, ensuring verification, and adapting to various software systems while supporting customer inquiries remotely.
Top Skills:
Google My BusinessInternet Speed Test ToolsVoip
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Artificial Intelligence • Healthtech • Information Technology • Software
The Senior Customer Success Manager will manage relationships with enterprise clients, support onboarding, lead projects, and enhance team productivity in the healthcare sector.
Professional Services
The Development Director leads fundraising strategies, conducts donor outreach, writes proposals, ensures systems for fundraising, and supports organizational leadership.
Top Skills:
Crm SoftwareFundraising PlatformsGoogle SuiteMS Office
Information Technology • Software • Analytics • Business Intelligence
The Performance Manager will retain revenue, drive customer engagement and utilization, and grow revenue by supporting dealership goals through effective use of DealerBuilt's solutions.
Top Skills:
CRMDocument ManagementMarketing AnalyticsSaaSTelephony
Professional Services • Consulting
The role involves leading customer experience strategies, managing teams for customer support, integrating empathy into service design, and collaborating with product and operations.
Software
As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.
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Top Companies in Orlando, FL Hiring Customer Success & Experience Roles
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