Top Operations & Support Jobs in Orlando, FL

Manages the full lifecycle of company publications, including document workflows, reviews, revisions, status tracking, distribution, archival, and regulatory compliance. Supports regional teams with electronic flight bag documentation, provides technical support to eMan users, resolves system issues, recommends process improvements, and assists with migration to a global document control platform. Requires strong organization, attention to detail, communication, IT, and Microsoft Office and Adobe Acrobat skills.

Partners with sales leadership to drive revenue operations across forecasting, pipeline management, scorecards, annual planning, GTM modeling, resource allocation, and strategic analysis. The role develops work plans, synthesizes findings, communicates recommendations, and supports cross-functional growth initiatives across Sales, Marketing, HR, and Finance. It requires strong process management, CRM experience, advanced Excel and PowerPoint skills, executive presentation ability, and comfort working autonomously amid ambiguity.

Provides second-tier technical support for enterprise software customers through phone, web, and email. Diagnoses and resolves application issues, handles increasingly complex escalations, communicates case status, maintains and creates Knowledge Base content, identifies system defects, and advocates for customers. Collaborates with internal teams to resolve problems and improve products and processes. Requires strong communication, organization, independence, and finance/accounting industry knowledge.

Supports IT service delivery through help desk ticket management, troubleshooting hardware, software, and network issues, device provisioning, software deployment, account administration, onboarding and offboarding, documentation, asset tracking, and process improvement. The intern collaborates with IT, Engineering, Security, and Operations teams while gaining exposure to systems administration, cloud services, cybersecurity, and IT operations in a remote summer program.

As a Claims Manager, you will manage claims investigations, collaborate with teams, analyze claims data, and ensure efficient resolution while maintaining relationships with stakeholders.

Manage procurement strategies and category management, driving cost savings and supplier performance while overseeing a team and developing sourcing strategies.

Own complex customer escalations across applications, GPUs, compute, networking, storage, cloud, and the WEKA Data Platform. Diagnose root causes, develop permanent fixes, provide engineering-ready defect reports, author technical advisories and knowledge-base content, improve tooling and support processes, mentor engineers, deliver training, and participate in 24/7 on-call coverage. Serve as the subject matter expert for NVIDIA Cloud Partner and DGX Cloud environments, collaborating with NVIDIA and customer engineering teams.

Own Hologram’s revenue operations function, including Salesforce administration, GTM systems, CRM-billing-finance integrations, deal desk processes, commissions, renewals automation, lead routing, and self-serve reporting. Partner with Sales, Marketing, Finance, and Engineering to improve quoting, contracting, billing accuracy, pipeline visibility, and renewals. Build the RevOps roadmap and use automation and AI agents to create scalable operational processes.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

Supports NCR PMO travel administration by preparing and reviewing travel authorizations, verifying compliance with Federal Travel Regulations, contracts, FARs, and company policies, resolving traveler issues, reviewing expenses, uploading authorizations and reports to client systems, and reconciling expense payments. The role requires strong organizational, analytical, communication, accuracy, deadline-management, and problem-solving skills, with extensive use of Excel, Outlook, and Teams.