Top Operations & Support Jobs in Orlando, FL

As a Senior Executive Business Partner, you will support the Chief Revenue Officer by managing their schedule, overseeing travel logistics, and facilitating communication across teams while anticipating needs and providing professional, high-quality service.

Provide technical customer support for Deluxe ImageRPS, monitor and manage incoming support tickets, troubleshoot remittance processing and file ingestion issues, document actions and communications, meet SLA and performance metrics, participate in client calls, and pursue ongoing product training.

Provide person-centered inbound and outbound call support to match care seekers with long-term care providers. Fact-find, negotiate pricing, document interactions, route transactions, prevent escalations, and support pilots while meeting call center metrics.

Provide remote technical support for a telehealth platform: troubleshoot login, connectivity, and system errors; guide users through features; document issues and escalate complex problems to engineering; collaborate with product teams to improve user experience.

Provide high-level administrative support to the Chief Customer Officer and VP of Marketing by managing complex calendars, coordinating meetings and travel, handling confidential information, tracking priorities and action items, and supporting leadership meetings, events, and special projects to improve executive efficiency.

Proctor online (and occasional in-person) mock SAT/ACT/AP exams: complete training, post availability, deliver instructions via Zoom, represent the company professionally, attend occasional training, and provide transportation for in-person exams if applicable.

Manage foreclosure processes for an assigned mortgage portfolio from referral through post-foreclosure, coordinating with outside counsel, investors, and internal teams. Track deadlines, prepare documentation and reports, review legal and title issues, process invoices and disbursements, perform QC on sale results, and ensure compliance with investor and regulatory requirements.

The HM Foreclosure Specialist monitors foreclosure loans, ensures compliance, manages timelines, coordinates with vendors, and handles related correspondence efficiently.

Provide Tier 1 remote service desk support on Mondays: answer inbound calls and tickets, troubleshoot hardware/software/network/access issues, document incidents in a ticketing system, identify root causes, and escalate unresolved incidents to higher-tier teams.

Lead and improve administrative operations, internal communications, records and vendor management, and technology systems. Coordinate governance and labor-management activities, host meetings and events, manage intranet and knowledge sharing, and drive process improvements and cybersecurity/IT projects to strengthen organizational infrastructure and operational effectiveness.