Top Director of Operations Jobs

Leads operational systems and support across six schools, including team management, facilities, nutrition programs, regulatory compliance, data systems, enrollment, procurement, vendors, budgets, and continuous improvement. Establishes standards, KPIs, reporting processes, and accountability systems while partnering with school leaders and central teams. Conducts site reviews, manages operational resources, ensures compliance, and develops scalable solutions for consistent school operations.

Directs broadcast media operations for MLS and SUM events, overseeing matchday monitoring, incident response, stakeholder communications, production partners, and operational workflows. Leads planning and execution for major events including MLS Cup, All-Star Game, and Leagues Cup. Develops command structures, improves processes, coordinates rights-holder integrations, and represents MLS Media in committees and industry events. The role requires in-office work four days weekly, flexible matchday hours, and occasional travel.

Lead and manage secured lending operations for warehouse and collateralized credit facilities. Oversee loan setup, daily servicing, collateral oversight, borrowing base management, reconciliations, invoicing, client escalations, risk and control, audit readiness, and cross-functional stakeholder engagement. Provide direct people leadership, coaching, hiring support, and ensure regulatory and policy compliance.

Leads Customer Success Operations by building retention models, digital engagement programs, and scalable operating processes. Owns Customer Success Platform deployment and optimization, including health scoring, workflows, automation, and predictive insights. Develops dashboards, forecasting, capacity models, and performance metrics while driving cross-functional governance and organizational change. Builds and manages the Customer Success Operations team, improving retention, efficiency, adoption, and customer outcomes without proportional cost growth.

Lead and scale a marketing operations team for State and Local Government business. Architect MarTech and data pipelines (ETL/Reverse ETL), align Demand Gen with Sales, build lead scoring and attribution, scope vendors, implement automation, and deliver full-funnel reporting to accelerate pipeline and revenue.

Leads manufacturing operations across two sites, overseeing CNC machining, fabrication, forming, finishing, and assembly. Drives safety, quality, delivery, cost, productivity, equipment readiness, capacity planning, lean manufacturing, and continuous improvement. Builds high-performing teams, manages operational budgets, inventory, subcontracted labor, and cross-functional collaboration with engineering, quality, supply chain, and program management. Requires extensive precision manufacturing leadership experience, including CNC machining and complex production flows.

Leads Astrana Health’s operational internal audit function, including risk assessment, audit planning, end-to-end engagement execution, data-driven testing, findings, remediation validation, and Audit Committee reporting. The role audits healthcare processes such as claims, encounters, risk adjustment, credentialing, revenue cycle, delegated oversight, and acquisitions. It also establishes audit methodology, manages staff and co-source resources, supports investigations, and advises leaders on control design and process improvement.

Leads enterprise cybersecurity monitoring, 24x7 SOC and CSIRT operations, incident response, investigations, containment, remediation, and executive communications. Oversees SIEM monitoring, cloud security, identity investigations, malware analysis, forensics, and threat intelligence. Coordinates major incidents with legal, regulatory, law enforcement, and business stakeholders. Ensures compliance with healthcare and cybersecurity frameworks, drives AI-enabled security workflows, improves operational maturity, and hires, coaches, and evaluates cybersecurity personnel.

Leads sales operations and enablement for CareBenefits, managing Sales Support and Events teams. Develops sales processes, training programs, enablement strategies, content, and resources for Sales and Account Management teams. Oversees proposals, opportunity management, Salesforce quality assurance, events, customer advisory boards, and cross-functional initiatives while partnering with Sales, Marketing, Product, and Communications leadership.

Directs catastrophe desk claims operations across multiple groups or locations, overseeing adjuster staffing, deployment, licensing, quality assurance, expenses, customer service, and client satisfaction. Provides technical expertise and leadership to claims managers and adjusters, makes critical claims decisions under tight deadlines, manages operational efficiency and profitability, and collaborates with senior stakeholders and insurance carriers. Requires extensive property claims experience, leadership of large operations, and expertise with Guidewire and Xactware.

Leads operations across ExpressCare retail, virtual care, and urgent care locations in multiple states. Oversees operational alignment, quality improvement, patient experience, financial performance, budgeting, compliance, strategic planning, facility expansion, technology support, and multidisciplinary team leadership. Develops long-range business plans, manages complex projects, supports providers, and drives standardized clinical and administrative processes across Providence’s ambulatory care system.

Provides executive leadership for healthcare system operations, advising the SVP on strategy, administration, staffing, budgets, contracts, quality, safety, compliance, and performance. Oversees departments and divisions, drives operational improvement, manages change, develops talent, supports patient-centered care, builds stakeholder relationships, and monitors financial, quality, productivity, and satisfaction outcomes. Leads strategic planning, business development, benchmarking, and multiple projects across UC Health.

Leads business operations for Cisco’s Americas Hyperscale and AI Sales organization. Responsibilities include cross-functional planning, large-deal approval, go-to-market strategy, lifecycle optimization, market and portfolio planning, account penetration, change management, and technical program management. Partners with executive leadership, Finance, Legal, Supply Chain, Business Units, and strategic enterprise customers to accelerate deal execution and support long-term growth.

Leads Milan Laser Hair Removal’s marketing operations, establishing planning rhythms, governance, roadmaps, calendars, and launch processes. Partners with the CMO, executives, Finance, FP&A, Analytics, and marketing leaders to coordinate high-volume, multichannel campaigns and initiatives across 400+ clinics. The role builds and develops the Marketing Operations team, manages dependencies and approvals, improves execution systems, supports budgeting and forecasting, evaluates performance, and prepares executive updates and strategic recommendations.

Leads IT operations across distributed orthodontic practices and central support teams. Oversees service desk, infrastructure, Microsoft 365, Azure, endpoint management, security, backup and disaster recovery, IT projects, practice onboarding, vendor relationships, budgets, and HIPAA alignment. Manages and develops IT staff, supports clinical applications, coordinates office openings and integrations, communicates during incidents, and reports on service levels, project delivery, and spending.

Leads executive business operations and strategy for the CEO and Chief Transformation Officer. Responsibilities include strategic analysis, decision memos, M&A and synergy analysis, Board and investor presentations, executive operating cadence, OKR administration, commitment tracking, and AI-enabled productivity workflows. The role requires direct executive exposure, strong financial and analytical capabilities, advanced PowerPoint and Excel skills, exceptional writing, and the ability to work onsite in Dallas with 10%–20% travel.

Leads technical services for Type 1 Diabetes cell therapy manufacturing operations. Oversees GMP manufacturing support, troubleshooting, deviations, investigations, process monitoring, readiness, process changes, and manufacturing performance. Partners with Manufacturing, Quality, Engineering, Supply Chain, Regulatory, and CMC teams while building and mentoring a technical services organization. Requires deep advanced therapy manufacturing expertise, strong cross-functional influence, and extensive people leadership.

Leads Quality Control strategy and external laboratory oversight for a Type 1 Diabetes cell therapy manufacturing network. Oversees outsourced testing, method transfers, assay readiness, laboratory performance, investigations, compliance, budgets, scheduling, and sample management across CDMOs and contract laboratories. Partners with QA, Manufacturing, MSAT, Analytical Development, Supply Chain, and Regulatory teams to support product quality, lot release, supply continuity, inspection readiness, and organizational growth.

Serve as strategic HR Business Partner for North America Customer Operations, translating business priorities into HR strategy. Lead organization design, workforce planning, talent and succession, performance management, engagement, and people-focused change initiatives. Ensure HR governance, deliver core processes, and use data to drive decisions to support transformation and business outcomes.

Leads central data strategy within Operations Risk and Regulatory Control by establishing governance routines, improving data quality and lineage, enabling automation and AI, and coordinating cross-functional delivery. Manages opportunity backlogs, standardizes reusable data patterns, oversees access controls and metrics, supports tool adoption and training, and communicates progress to stakeholders. The role requires strong operational risk, compliance, data management, project coordination, stakeholder engagement, and problem-solving expertise within financial services.

The Director of Marketing Operations designs and governs GEICO’s marketing operating system, including workflows, governance, funding processes, staffing models, automation, AI integration, and cross-functional delivery. The role partners with Finance, Legal, Compliance, Risk, agencies, and suppliers; leads sourcing, contracts, performance management, audit readiness, and process improvement. Success requires scalable operational frameworks, tool adoption, change management, stakeholder influence, and measurable improvements in marketing efficiency, quality, and impact.

Lead and improve nationwide operations for parking lot management: oversee project management, subcontractors, facilities, crews, equipment maintenance, budgets, safety/compliance, and employee relations to ensure service quality and efficiency.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Lead and manage all site warehouse operations including safety, quality, financials, KPIs, P&L, and customer relations. Drive continuous improvement using KOS/Shingo and lean tools (5S, Kaizen, Gemba). Mentor site management, implement strategic initiatives, analyze throughput and capacity, and report performance to stakeholders while ensuring regulatory and corporate policy compliance.

Leads finance, operations, administration, facilities, risk, compliance, technology coordination, and strategic planning for a new scientific research institute. Oversees budgets, capital equipment, contracts, property management, shared services, safety, security, continuity planning, research compliance, performance metrics, and continuous improvement. Builds administrative teams and collaborates with scientific, executive, finance, legal, IT, and research leadership to establish efficient operations and support translational research.