Top Operations Manager Jobs
As a Global Complaints Lead, you will manage a global team of Complaints Officers, focusing on complaints management strategy and customer experience enhancement. Your responsibilities include mentoring the team, overseeing training, monitoring KPIs, identifying trends for operational improvements and driving a customer-first approach in decision-making.
As Director of Cloud Operations, you will lead the global SaaS strategy, enhance cloud operational processes, and manage a team to ensure high availability and security of cloud services for global customers. You will collaborate across departments, establish service levels, optimize workflows, and drive improvements in customer experience and operational excellence.
The Test & Evaluation Supervisor will oversee ground system initiatives for unmanned aircraft systems, manage testing operations, and lead a team of Flight Test Engineers. Responsibilities include developing requirements, establishing test schedules, discussing test results, and driving technical solutions that comply with industry best practices.
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The Global Events Manager will oversee the planning and execution of sales and partner enablement events, ensuring alignment with organizational goals and providing impactful experiences. Responsibilities include developing event strategies, managing budgets, coordinating logistics, collaborating with teams, and summarizing event outcomes.
As the Director of Strategy, you will develop and execute the Energy sector's annual 3-year plan, oversee the P&L, manage market intelligence efforts, create strategic business cases for new products, and engage with senior executives to drive growth and ensure long-term success in the sector.
The role involves managing school district relationships, driving customer success, implementing technology, and using data analysis to enhance engagement and educational outcomes. Responsibilities include strategy development, onboarding, and retaining educators as Canva users, while fostering collaboration with internal teams to improve the user experience.
Bullhorn seeks a Chief Engineer to lead hands-on development and set the technical strategy. Responsibilities include coding, aligning execution with business goals, customer-centric solutions, iterative product development, creating frameworks, integrating AI, collaborating with a dynamic team, and fostering innovation.
The CRM Manager will lead efforts to localize CRM strategies and enhance customer engagement through data-driven campaigns. Responsibilities include planning, executing, and analyzing performance metrics, recruiting and managing a team, promoting a data-driven culture, and ensuring compliance with brand tone and standards while improving overall business performance.
As a User Experience Group Leader, you will lead a team of UX Designers and Researchers to deliver valuable digital solutions. Responsibilities include collaborating with cross-functional teams, conducting user research, managing team performance, and setting UX strategy. You will ensure the usability of products while mentoring your team and liaising with stakeholders to drive product success.
The Compliance Associate will manage compliance risks within the Investments Compliance Department at MetLife, focusing on identifying guideline breaches, providing guidance on client guidelines, and reviewing trading activities. Responsibilities also include reviewing reports and preparing client certifications while ensuring adherence to regulatory requirements.
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