Top Healthtech Operations & Support Jobs

Manage meeting registrations, database and vendor relationships for Americas events. Support onsite registration, hotel and exhibitor coordination, travel/expense reconciliation, stakeholder communications, logistics, and documentation to ensure smooth execution of Annual and Specialty Meetings.

Provide hands-on and remote IT support for end-user devices, printers, networking, and Microsoft 365. Troubleshoot hardware, software, and mobile OS issues, assist with equipment procurement/disposal, deliver basic training, respond to user inquiries, and travel to sites in Tennessee as needed.

Lead and scale patient enrollment and engagement operations: own KPIs, optimize conversion across outreach, onboarding, and orientation, manage and develop the engagement team, improve workflows and automation with product and analytics, use Salesforce and data to monitor performance, and build retention and re-engagement pathways.

Provide empathetic multi-channel support for patients using the Happy Ring and digital care platform; troubleshoot technical and account issues; facilitate onboarding, scheduling, payments, and device fulfillment; document cases in CRM/EHR, follow SOPs, monitor recurring issues and escalate clinical or operational cases.

Provide front-desk support: greet visitors, manage check-in/check-out, collect payments, schedule and confirm appointments, and perform administrative tasks to maintain an organized, professional office environment. Position includes training and works 3 days per week with 13-hour shifts.

Plan and execute internal and external events including conferences, trade shows, and meetings. Manage logistics (venues, vendors, catering, travel, shipping, registration), timelines, budgets, attendee lists, event materials, and on-site setup and breakdown. Collaborate with teams and prepare post-event reports. Travel as needed for local and out-of-town events.

Provide high-level administrative and executive support to the Executive Director and leadership team: manage complex calendars, schedule meetings and travel, prepare presentations and materials, compose and proofread correspondence, handle purchasing and expense reconciliation, maintain filing and shared spaces, coordinate cross-department activities, and drive special projects while maintaining confidentiality and professionalism.

The Participant Experience Lead will promote and retain participants for the All of Us Research Program through outreach and engagement strategies, community collaboration, and education. They will coordinate recruitment activities and manage participant data while working closely with the internal team and community stakeholders.

The On-Call Coordinator assists with patient management during business hours and beyond, supports relationship managers, and ensures effective communication.

Process time-sensitive documents and patient requests, validate and analyze billing and accounts, post payments and adjustments, verify insurance eligibility, inspect bankruptcy notices, and handle internal correspondence and itemized statements.