Top Artificial Intelligence Operations & Support Jobs

Provides onsite, second-line technical support for workplace hardware, software, peripherals, connectivity, Microsoft 365, Windows endpoints, and basic macOS and Apple devices. Owns incidents and service requests through resolution, communicates clearly with users, escalates complex issues, supports device lifecycle activities, and contributes to knowledge sharing, user education, automation, and continuous improvement.

Leads and develops a team of 5–10 Operations Coordinators supporting researchers, programs, visitors, events, onboarding, and offboarding. Owns hiring, training, performance management, capacity planning, scheduling, request prioritization, quality standards, and process improvement. Partners cross-functionally to align operations with organizational priorities and build a sustainable coordinator program. This is a full-time, in-person Berkeley role with occasional evening work.

Supports a law enforcement customer by gathering and documenting business and software requirements, analyzing business processes, developing system documentation and training materials, and facilitating process modernization. The role gathers requirements through interviews, workshops, use cases, and workflow analysis; develops functional requirements and data elements; prepares technical documentation; and facilitates Agile ceremonies while managing product backlogs and Scrum notes.

Own Toloka’s go-to-market strategy, commercial offerings, cross-functional process launches, and executive revenue reporting. Partner with the CSO on market decisions, pricing, resource allocation, board preparation, and business reviews. Build reliable models and reporting covering bookings, revenue, pipeline, forecast, and margin. The role requires strong quantitative skills, understanding of AI model training and evaluation, and experience operating across Sales, Delivery, Legal, and Finance.

Translate, review, copy-edit, and quality-assure Punjabi content in Gurumukhi and Shahmukhi. Maintain glossaries, style guides, and other language assets; resolve linguistic queries; provide translator feedback; support linguist onboarding and training; improve review processes; and meet quality and productivity KPIs while collaborating with global teams.

Own and prioritize a customer support queue, diagnose configuration, API, integration, logging, and data-mapping issues, and resolve incidents within SLAs. Serve as a dedicated contact for accounts, provide Tier 2 and 3 partner support, manage compliance operations involving I-9 and E-Verify, and support customer implementations. Build AI agents, automations, knowledge articles, and runbooks to improve support efficiency and prevent recurring issues.

Own pipeline analytics, forecasting, dashboards, and GTM operating cadence for Property Care. Partner with Sales, SDR, Onboarding, Product, Marketing, and RevOps on territory planning, quota capacity, value stories, sales enablement, and sales-to-onboarding improvements. Design and scale an outbound motion, analyze conversion data, and lead strategic initiatives from identification through execution.

Maintains accurate applicant records, monitors candidate progress through the recruiting workflow, identifies stalled applications, follows up with recruiters, reports data issues, and prepares daily and weekly recruiting reports. The role requires CRM or applicant tracking system experience, spreadsheet skills, strong attention to detail, clear communication, reliable internet, and availability during US Central business hours.

Manage daily operations of a hardware engineering lab for a humanoid robotics team. Responsibilities include organizing workspaces, tracking and procuring inventory, kitting parts, supporting equipment setup and calibration, coordinating repairs and deliveries, managing lab access and onboarding, enforcing safety and ESD protocols, and assisting engineers with demos, shipments, and sourcing components.

Manages daily onsite office operations, including supplies, mail, vendors, facilities relationships, budgets, visitors, meetings, events, onboarding, workplace safety, and access badges. Supports the Executive Assistant with leadership scheduling, travel, expense reports, and logistics. Requires strong organization, communication, and follow-through while working onsite Monday through Friday in El Segundo.