Top Operations & Support Jobs

Provide high-level administrative support to the CEO and senior executives: manage calendars, meetings, travel, reports, office operations, visitor and candidate coordination, document management, and basic reporting from NetSuite. Maintain confidentiality, professional presentation, and support cross-departmental projects and company events.

Greet and check in patients, collect payments, perform health screenings and medication interviews, schedule appointments, answer phone calls, attend staff meetings, protect patient confidentiality, and assist with other front-office clerical and clinical duties across multiple clinic locations.

Greet and check patients in/out, capture insurance and co-pays, scan documents, and communicate with clinical and billing staff via phone, chat, and email. Provide excellent customer service in a fast-paced clinic, perform accurate data entry across multiple systems, and travel between clinic sites as assigned.

Answer inbound customer calls and chats using AI tools to troubleshoot and resolve issues, de-escalate frustrated customers, follow documented processes, and flag patterns to improve systems.

Maintain and secure on-prem VMware and growing AWS infrastructure. Administer Windows and Linux servers, Active Directory, networking, backups, monitoring (Nagios/Splunk), firewall/switch changes, endpoint security, incident response, and support PCI DSS/SOC 2 compliance while aiding cloud migrations and keeping documentation current.

Plans, organizes, and supervises lending services (circulation, course reserves, scanners, stacks); develops and implements circulation and copyright policies; trains and manages staff; maintains ILS and Banner data; generates management reports; provides reference desk and liaison duties; participates in user education, committees, and service development.

Support implementation, optimization, and adoption of third-party and proprietary tools for national accounts. Perform gap analyses, develop rule data sets, create reporting, evaluate financial impact, collaborate with stakeholders and vendors, provide training and user support, and drive process improvements to enhance operational quality and customer experience.

Provide strategic and administrative support to the CEO and executive leadership, including meeting facilitation, KPI reporting, policy and SharePoint governance, legal document coordination, executive communications, office management, and project coordination to improve organizational effectiveness and ensure timely execution of priorities.

Implement, deploy, and monitor occupational health, safety, security and environmental programs at marine terminals. Conduct HSSE audits and incident investigations, support operational teams with HSSE standards, coordinate emergency response and security plans (MFSO duties), deliver HSE training, perform risk assessments and SOP alignment, and assist managers with action plans and continuous improvement. Occasional regional travel required.

General application to join the employer's talent pool for review against current and future openings. Candidates submit their profile for consideration; specific role applications still required when openings are posted.